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- Tasks: Lead People Operations and Business Services, shaping HR processes and supporting our workforce.
- Company: Join the FSA, a forward-thinking organisation focused on innovation and people development.
- Benefits: Competitive salary, professional growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact by improving services and influencing strategic decisions for our people.
- Qualifications: Experience in HR leadership and a passion for data-driven decision making.
- Other info: Collaborative culture with a focus on continuous improvement and workforce planning.
The predicted salary is between 48000 - 72000 £ per year.
We are looking for an experienced and forward-thinking leader to lead People Operations and Business Services at the FSA. This is a strategic role at the centre of how we support our people, shape our business processes and ensure the organisation has the capability and capacity it needs for the future.
You will guide the teams responsible for our core HR services, recruitment and people insights, ensuring that everything from onboarding to data reporting is delivered consistently, legally and to a high standard. You will help steer the organisation towards modern, insight-led people operations. This includes championing innovation, driving service improvement and shaping approaches that meet the needs of a dynamic and evolving workforce.
Working closely with leaders across the FSA, you will play an important role in ensuring our people and business services are aligned with strategic priorities and that colleagues receive excellent support throughout their journey with us.
You will oversee the delivery of all HR operational activity, ensuring processes are legally compliant, efficient and reflect best practice. You will provide strategic oversight of our HR System (Workday), working closely with digital colleagues to ensure future developments meet organisational needs and support streamlined, modernised ways of working.
You will lead a high performing recruitment function, shaping a progressive, data driven approach to talent acquisition and ensuring our service remains responsive to workforce requirements. Alongside this, you will guide the People Insights team in providing high quality analysis that supports evidence-based decision making across the organisation.
You’ll help develop our new Strategic Workforce Plan, shaping a future focused people plan that ensures the FSA has the talent and capability we need to thrive. Success in the role depends on strong relationships, and you will work across POC and Corporate Services to ensure joined-up delivery.
You will oversee continuous improvement activity, champion value for money and ensure that people data and operational intelligence support the development of the FSA’s long term workforce plans. If you thrive on improving services, influencing strategic decisions and creating a seamless experience for colleagues across the organisation, we’d love to hear from you.
Head of People Operations and Business Services in London employer: Food Standards Agency
Contact Detail:
Food Standards Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of People Operations and Business Services in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show you’re a great fit.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. The more comfortable you are speaking about your experience and skills, the more confident you’ll be in the real deal.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Head of People Operations and Business Services in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Head of People Operations and Business Services role. Highlight your leadership experience in HR, recruitment, and data analysis to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about people operations and how your strategic vision can help shape our future. Be sure to mention any innovative ideas you have for improving our services.
Showcase Your Achievements: When detailing your past roles, focus on quantifiable achievements. Did you improve a process or lead a successful project? We want to see how you’ve made a difference in previous positions, especially in HR and business services.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Food Standards Agency
✨Know Your Stuff
Make sure you’re well-versed in the latest trends and best practices in HR and people operations. Brush up on your knowledge of Workday and be ready to discuss how you can leverage data for strategic decision-making.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you’ve successfully guided teams in the past. Think of specific examples where you’ve driven service improvement or championed innovation in HR processes.
✨Build Relationships
Since this role relies heavily on collaboration, be ready to discuss how you’ve built strong relationships across departments. Share examples of how you’ve worked with leaders to align HR services with business goals.
✨Focus on Continuous Improvement
Demonstrate your commitment to continuous improvement by discussing initiatives you’ve led that enhanced efficiency or compliance. Be prepared to share your thoughts on how to create a seamless experience for colleagues throughout their journey.
