The FSA is a non-ministerial department of over 1600 people. We play a critical role in protecting public health and consumers’ wider interests in food across England, Wales and Northern Ireland. Our vision is an important one - to drive change, delivering “food you can trust” and working towards a healthier and more sustainable food system.
Are you passionate about using data and insight to improve services, influence decision-making and drive continuous improvement? We are looking for an HR People Operations Insights Adviser to play a key role in embedding a data-driven and insight-led culture across our People Operations and Recruitment teams. Working closely with the People Operations Manager and in partnership with the HR People Insights Lead, you will act as the vital link between operational delivery and workforce intelligence. Through analysis, reporting and performance monitoring, you will help turn complex workforce data into meaningful insights that support better decision-making, service improvement and workforce planning. This is an exciting opportunity for someone who enjoys looking beyond the numbers to identify trends, risks and opportunities, using evidence and operational intelligence to influence positive change.
As HR People Operations Insights Adviser, you will lead the development and delivery of reporting, management information, performance metrics and key workforce insights across People Operations and Recruitment. You will analyse service activity, workforce trends and operational data to identify patterns, emerging issues and opportunities for improvement, ensuring that intelligence is effectively communicated to stakeholders at all levels. You will support HR Business Partners and People leaders by providing workforce analysis that informs workforce planning and organisational decision-making. Working closely with operational teams, you will identify recurring themes and service pressures, helping to develop proactive communications, guidance and interventions that improve understanding, reduce avoidable demand and strengthen service delivery. A key part of the role will involve undertaking quality assurance, audit and compliance activity to ensure data integrity, service consistency and adherence to governance requirements. You will support the development of robust data capture, validation and reporting processes, helping to improve the quality and reliability of workforce information across the organisation. You will also play an important role in shaping future reporting capability, collaborating with the Recruitment team, Workday Product Manager and wider People teams to develop dashboards, reporting tools and system enhancements. Supporting the adoption of digital and AI-enabled solutions, you will help improve operational efficiency, reporting capability and user experience. As a subject matter expert within designated operational areas, you will contribute to knowledge sharing, continuous improvement initiatives and the promotion of evidence-based decision-making across People Operations and Recruitment. By building strong relationships across the organisation, you will ensure insight is used effectively to support strategic priorities, improve services and deliver positive outcomes for colleagues and managers.
HR People Operations Insights Adviser employer: Food Standards Agency
The Food Standards Agency is an exceptional employer, dedicated to safeguarding public health while fostering a supportive and collaborative work environment. With a strong emphasis on employee wellbeing and professional development, you will have the opportunity to lead teams in a meaningful role that directly impacts food safety across Wales and West. Our commitment to training and growth ensures that you can realise your ambitions while contributing to a vital mission.
