PT Quality Assurance Associate
PT Quality Assurance Associate

PT Quality Assurance Associate

Lancaster Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure a clean and safe shopping environment while providing excellent customer service.
  • Company: Join Food Lion, a trusted name in retail since 1957.
  • Benefits: Gain valuable experience in a supportive team with flexible hours.
  • Why this job: Be part of a community-focused company that values your contributions.
  • Qualifications: High school diploma preferred; strong communication and customer service skills.
  • Other info: Entry-level position with opportunities for growth in the retail industry.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Overview

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Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Category/Area of Expertise: Retail Operations

Job Requisition: 438427_external_USA-SC-Lancaster

Store Code: Store 01084 Grocery (7218562)

Address: USA-SC-Lancaster-937 Lancaster Square S C

Primary Purpose

Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice.

Responsibilities

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
  • Be courteous and helpful to other associates
  • Sweep and clean floors on nights with no scheduled vendor services
  • Weekly cleaning of Produce, Market and Deli Departments
  • Clean and organize the store mop room
  • Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
  • Follow QA daily check list and sanitation standards set by Food Lion
  • Follow current Standard Practices regarding cleanup of Hazardous Waste product
  • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
  • Ensure compliance with local, state and federal regulations
  • Wear the Food Lion uniform complete with name badge, when on duty, with a neat and clean appearance while adhering to the Food Lion dress code
  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
  • Perform all other duties as assigned

Qualifications

  • High school graduate or equivalent preferred
  • Excellent interpersonal, organizational, communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements

  • Ability to use computers and other communication systems required to perform job functions
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
  • Pull or push up to 75 lbs. on occasion
  • Stand 100% of the time, frequently walking short distances
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
  • Use hands to frequently/continuously handle currency as well as operate equipment such as cash register, scanner, computer, and calculator
  • Frequent reaching and grasping at waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
  • Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Quality Assurance
  • Industries
  • Retail

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PT Quality Assurance Associate employer: Food Lion

Food Lion is an exceptional employer that prioritises a supportive and inclusive work environment, offering its associates opportunities for growth and development within the retail sector. With a commitment to providing a clean and safe shopping experience, employees can take pride in their contributions while enjoying competitive benefits and a culture that values teamwork and customer service. Located in Lancaster, SC, Food Lion fosters a sense of community, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Food Lion Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land PT Quality Assurance Associate

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Food Lion. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on how your skills align with the role of a Quality Assurance Associate. The more comfortable you are, the better you'll perform!

✨Tip Number 3

Dress to impress! Make sure you’re looking sharp and professional for your interview. A neat appearance shows that you respect the opportunity and are serious about the job. Plus, it gives you a confidence boost!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Don’t forget to mention something specific from your conversation!

We think you need these skills to ace PT Quality Assurance Associate

Customer Service Skills
Interpersonal Skills
Organisational Skills
Communication Skills
Technical Problem-Solving
Food Safety Knowledge
Workplace Safety Awareness
Attention to Detail
Ability to Learn Multiple Tasks
Compliance with Regulations
Physical Stamina
Cleaning and Sanitation Standards
Teamwork
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application for the PT Quality Assurance Associate role. Highlight your relevant skills and experiences that align with the job description, especially in customer service and safety standards.

Show Enthusiasm: Let your passion for providing excellent customer service shine through in your written application. Use positive language and express your eagerness to contribute to Food Lion's mission of creating a welcoming shopping experience.

Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and ensure your sentences are easy to read. This will help us quickly understand your qualifications and fit for the role.

Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures it reaches the right people and gives you the best chance of standing out among other candidates.

How to prepare for a job interview at Food Lion

✨Know the Company

Before your interview, take some time to research Food Lion. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Demonstrate Customer Service Skills

As a PT Quality Assurance Associate, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved issues. This will highlight your ability to create a positive shopping experience.

✨Familiarise Yourself with Safety Standards

Since the role involves adhering to safety guidelines, brush up on Food Safety and Workplace Safety procedures. Being able to discuss these during your interview will demonstrate your commitment to maintaining a safe environment for both customers and associates.

✨Dress the Part

Make sure to dress appropriately for the interview. While you may not need to wear the Food Lion uniform, presenting yourself neatly and professionally shows respect for the company and the position you're applying for.

PT Quality Assurance Associate
Food Lion

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