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- Tasks: Deliver top-notch customer service and keep the grocery department stocked and organised.
- Company: Join Food Lion, a trusted name in affordable shopping since 1957.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive team environment.
- Why this job: Be part of a friendly team that makes shopping enjoyable for everyone.
- Qualifications: High school diploma preferred; great communication and customer service skills are a must.
- Other info: Perfect entry-level role with opportunities for growth in a dynamic retail setting.
Category/Area of Expertise: Retail Operations
Job Requisition: 476624
Address: USA-SC-Darlington-110 Express Lane
Store Code: Store 01428 Grocery (7223755)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 southeastern and mid‑Atlantic states.
Primary Purpose
Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
Duties And Responsibilities
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Courteous and helpful to other associates
- Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking
- Maintain shelf allocations by stocking from tag to tag
- Place only saleable merchandise on the shelves
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state and federal regulations
- Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Perform all other duties as assigned
Qualifications
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Physical Requirements
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Pull or push up to 75 lbs. on occasion
- Ability to push or pull up to 2000 pounds using a pallet jack
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
- Have sufficient visual ability to check ID cards, checks, invoices and other written documents
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
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PT Center Store Associate employer: Food Lion
Contact Detail:
Food Lion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PT Center Store Associate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Food Lion. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you’re looking sharp and professional. It’s a great way to make a good first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Food Lion careers page. It’s the best way to ensure your application gets seen by the right people. Plus, it shows initiative!
We think you need these skills to ace PT Center Store Associate
Some tips for your application 🫡
Show Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've created positive shopping experiences for customers in the past!
Be Enthusiastic!: Let your passion for providing excellent service shine through in your application. We love candidates who are excited about helping others and creating a friendly atmosphere!
Follow the Guidelines: Make sure you read the job description carefully and tailor your application to match. We appreciate when applicants understand our standards and show they can adhere to them.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Food Lion.
How to prepare for a job interview at Food Lion
✨Know Your Customer Service Basics
Since the role focuses heavily on customer service, brush up on your customer interaction skills. Think of examples where you've provided excellent service or resolved a customer's issue. This will show that you understand the importance of creating a positive shopping experience.
✨Familiarise Yourself with Food Lion's Standards
Take some time to read up on Food Lion’s standard practices and policies. Being able to discuss how you would adhere to these guidelines during the interview will demonstrate your commitment to maintaining their high standards.
✨Show Enthusiasm and Team Spirit
Food Lion values a friendly atmosphere, so be sure to convey your enthusiasm for working in a team. Share experiences where you’ve collaborated with others to achieve a common goal, as this aligns with their emphasis on being courteous and helpful to fellow associates.
✨Prepare for Physical Requirements
This job involves physical tasks, so be ready to discuss your ability to meet these demands. If you have experience lifting or handling products, mention it! Showing that you’re aware of and prepared for the physical aspects of the role can set you apart from other candidates.