At a Glance
- Tasks: Greet guests, take orders, and create memorable dining experiences.
- Company: Join the vibrant team at Hotel Indigo K West Shepherd’s Bush.
- Benefits: Enjoy a competitive salary, discounts, and extensive development opportunities.
- Other info: Flexible shifts and a supportive, upbeat team environment await you.
- Why this job: Be part of a creative hospitality space and make lasting memories.
- Qualifications: Experience in hospitality, strong communication skills, and a guest-first mindset.
The predicted salary is between 25700 - 25700 £ per year.
Great service starts with a smile and ends with a memory. At Hotel Indigo K West Shepherd’s Bush, we believe in more than just serving food; we serve up experiences, conversations, and moments that make our neighbourhood shine. As a Waiter/Waitress, you’ll be the warm welcome, the trusted recommender, and the reason guests come back for more. If you bring energy, charm, and pride in what you do, this could be the start of your next great story. So come and join our pre-opening team, as we get ready to open our doors!
What’s Our Story? Hotel Indigo is inspired by the neighbourhood and at our hotel that means bold, creative, and connected to the local rhythm. Our restaurant reflects that same energy. Whether it’s a working breakfast, a weekend brunch, or a buzzing dinner service, we create memorable experiences with every plate served and every guest interaction.
Benefits
- Annual salary: £25,700
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Healthcare cash plan
- Interest‑free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World‑class development programmes, apprenticeships, and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
- Be the face of the restaurant: Greet guests, take orders, and serve food and drink with confidence and flair, always with a genuine smile.
- Create moments: Recommend menu items, accommodate special requests, and anticipate guest needs to create a personalised and seamless experience.
- Support the flow: Keep your section clean, stocked, and ready for service, supporting with opening/closing tasks and helping team members as needed.
- Stay in sync: Work closely with the kitchen and bar teams to deliver timely, accurate, and polished service.
- Keep it spotless: Follow hygiene and safety procedures to keep the restaurant clean and compliant at all times.
What’s Your Story?
You’re confident, friendly, and passionate about hospitality. You care about the details and love creating positive guest interactions. To thrive in this Waiter/Waitress role, you’ll ideally bring:
- Previous experience as a restaurant server, waiter/waitress, or hospitality team member
- Strong communication skills and a warm, professional attitude
- Flexibility to work shifts including evenings, weekends, and holidays
- A basic understanding of food hygiene and service standards
- Right to work in the UK and fluency in English
- A guest‑first mindset and desire to be part of a supportive, upbeat team
If you’re ready to bring great food and even greater service to one of West London’s most creative hospitality spaces, we want to hear your story. Join us as Waiter/Waitress at Hotel Indigo K West Shepherd’s Bush and help us serve something truly unforgettable every time.
Waiter/ess employer: Food & Drink
At Hotel Indigo K West Shepherd’s Bush, we pride ourselves on creating memorable experiences for both our guests and our team members. With a vibrant work culture that celebrates creativity and connection to the local community, we offer extensive benefits including competitive salaries, generous discounts, and world-class development programmes to help you grow in your hospitality career. Join our pre-opening team and be part of a supportive environment where your passion for service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ess
✨Tip Number 1
Get to know the venue! Before your interview, pop by Hotel Indigo K West Shepherd’s Bush and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about how you’d fit in and contribute to those unforgettable guest experiences.
✨Tip Number 2
Show off your personality! When you meet the team, let your charm and energy shine through. Remember, they’re looking for someone who can create memorable moments for guests, so don’t be shy about sharing your passion for hospitality.
✨Tip Number 3
Practice makes perfect! Role-play common scenarios you might face as a waiter/waitress, like taking orders or handling special requests. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Hotel Indigo. Let’s make your story a great one together!
We think you need these skills to ace Waiter/ess
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of charm and warmth. Remember, we’re all about creating memorable experiences, so show us how you can contribute to that vibe!
Tailor Your Application:Make sure to tailor your application to the Waiter/Waitress role at Hotel Indigo. Highlight any relevant experience you have in hospitality and how it aligns with our mission of serving up great experiences. A personalised touch goes a long way!
Keep It Professional Yet Friendly:While we love a friendly tone, remember to keep it professional too. Use clear language and check for any typos or errors before hitting send. A polished application shows us you care about the details, just like we do when serving our guests.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed! It’s super easy and ensures your application lands directly in our hands. Plus, you’ll get to explore more about our story and what makes us unique!
How to prepare for a job interview at Food & Drink
✨Show Your Personality
As a Waiter/Waitress, your charm and energy are key! Make sure to let your personality shine during the interview. Smile, be friendly, and engage with the interviewer as if they were a guest. This will demonstrate your ability to create memorable experiences.
✨Know the Menu
Familiarise yourself with the restaurant's menu and any special dishes they might offer. Being able to recommend items confidently shows that you’re proactive and genuinely interested in providing great service. It’s all about creating those personalised moments!
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of how you've supported colleagues in previous roles or how you’ve contributed to a positive work environment. This is crucial in a bustling restaurant setting where teamwork is essential for smooth service.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the restaurant's culture, team dynamics, or what makes their service stand out. This shows your enthusiasm for the role and helps you understand if it’s the right fit for you. Plus, it keeps the conversation flowing!
