At a Glance
- Tasks: Greet guests, take orders, and create memorable dining experiences.
- Company: Hotel Indigo London K West, a vibrant and creative hospitality space.
- Benefits: Competitive pay, discounts, complimentary stays, and extensive development opportunities.
- Other info: Flexible shifts and a supportive team environment await you.
- Why this job: Join a dynamic team and make every guest's visit unforgettable.
- Qualifications: Experience in hospitality, strong communication skills, and a friendly attitude.
The predicted salary is between 12 - 13 £ per hour.
Great service starts with a smile and ends with a memory. At Hotel Indigo London K West Shepherd’s Bush, we believe in more than just serving food; we serve up experiences, conversations, and moments that make our neighbourhood shine. As a Casual Waiter/Waitress, you’ll be the warm welcome, the trusted recommender, and the reason guests come back for more. If you bring energy, charm, and pride in what you do, this could be the start of your next great story.
Hotel Indigo is inspired by the neighbourhood and at our hotel that means bold, creative, and connected to the local rhythm. Our restaurant reflects that same energy. Whether it’s a working breakfast, a weekend brunch, or a buzzing dinner service, we create memorable experiences with every plate served and every guest interaction.
Here’s what you can look forward to as our Casual Waiter/Waitress:
- Salary: 12.71 per hour
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Access to a healthcare cash plan
- Interest-free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World-class development programmes, apprenticeships, and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood:
- Be the face of the restaurant: Greet guests, take orders, and serve food and drink with confidence and flair, always with a genuine smile.
- Create moments: Recommend menu items, accommodate special requests, and anticipate guest needs to create a personalised and seamless experience.
- Support the flow: Keep your section clean, stocked, and ready for service, supporting with opening/closing tasks and helping team members as needed.
- Stay in sync: Work closely with the kitchen and bar teams to deliver timely, accurate, and polished service.
- Keep it spotless: Follow hygiene and safety procedures to keep the restaurant clean and compliant at all times.
What’s Your Story?
You’re confident, friendly, and passionate about hospitality. You care about the details and love creating positive guest interactions. To thrive in this Casual Waiter/Waitress role, you’ll ideally bring:
- Previous experience as a restaurant server, waiter/waitress, or hospitality team member
- Strong communication skills and a warm, professional attitude
- Flexibility to work shifts including evenings, weekends, and holidays
- A basic understanding of food hygiene and service standards
- Right to work in the UK and fluency in English
- A guest-first mindset and desire to be part of a supportive, upbeat team
If you’re ready to bring great food and even greater service to one of West London’s most creative hospitality spaces, we want to hear your story. Join us as a Casual Waiter/Waitress at Hotel Indigo London K West Shepherd’s Bush and help us serve something truly unforgettable every time.
All applicants must have existing rights to work in the UK.
Waiter/ess in London employer: Food & Drink
At Hotel Indigo London K West Shepherd’s Bush, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. With competitive pay, extensive benefits including discounts across our properties, and opportunities for personal and professional growth, we empower our staff to deliver exceptional service while enjoying a fulfilling career in hospitality. Join us to be part of a dynamic team that celebrates creativity and connection within our local community.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ess in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Hotel Indigo and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your conversation. It shows you're genuinely interested and ready to be part of the team!
✨Tip Number 2
Practice your people skills! As a waiter/waitress, you'll be the face of the restaurant. Role-play with friends or family to nail down how you'd greet guests, take orders, and handle any tricky situations. Confidence is key, and practice makes perfect!
✨Tip Number 3
Show off your charm! When you apply through our website, make sure your personality shines through. Use your cover letter or application to tell us about a memorable guest interaction you've had in the past. We love hearing stories that highlight your passion for hospitality!
✨Tip Number 4
Be ready to ask questions! At the end of your interview, have a couple of thoughtful questions prepared about the team or the restaurant's culture. It shows you're engaged and eager to learn more about how you can contribute to creating those unforgettable experiences.
We think you need these skills to ace Waiter/ess in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A little charm goes a long way!
Tailor Your Experience:Make sure to highlight any previous experience in the hospitality industry. We love seeing how your past roles have prepared you for this position. Be specific about your skills and how they relate to creating memorable guest experiences.
Keep It Professional Yet Friendly:While we want to see your fun side, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details, just like we do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re on your way!
How to prepare for a job interview at Food & Drink
✨Show Your Personality
When you walk into the interview, let your charm and energy shine through. Hotel Indigo values a warm welcome, so don’t be afraid to show your friendly side. A genuine smile and a positive attitude can make a lasting impression!
✨Know the Menu
Familiarise yourself with the restaurant's menu before the interview. Being able to discuss dishes confidently and recommend items shows that you’re proactive and passionate about the role. It’s all about creating memorable experiences for guests!
✨Demonstrate Team Spirit
This role is all about collaboration, so be ready to talk about your experience working in a team. Share examples of how you’ve supported colleagues or contributed to a positive work environment. Show that you’re someone who thrives in a bustling atmosphere!
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how they celebrate success. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
