At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the prestigious Intercontinental London O2, located on the stunning Greenwich Peninsula.
- Benefits: Enjoy competitive salary, free meals, discounts, and 28 days holiday.
- Other info: Exciting career progression opportunities within the growing Arora group.
- Why this job: Be part of a dynamic team in a fast-paced, five-star hotel environment.
- Qualifications: Excellent communication skills and a passion for high-quality service.
The predicted salary is between 27040 - 27040 £ per year.
Salary – £27,040 plus tronc. Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About us... Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom.
A bit about what you will do... Room Service waiters and waitresses in our team play a key role in providing the finest personalised service by engaging with our guests and creating memorable experiences. Deliver food and beverage orders promptly to guest rooms, ensuring accuracy and presentation is to our excellent standard. Provide exceptional service to guests, anticipating their needs and responding to requests promptly and courteously. Assist with the setup and delivery of special requests or amenities for VIP guests and special occasions. Maintain knowledge of the hotel's menu, services, and local area to provide recommendations and information to guests.
More about you... Providing high quality service and attention to detail comes naturally to you. Excellent communication skills. The ability to remain calm whilst under pressure. Feeling comfortable in a fast-paced, busy environment. You value being part of a team and supporting your colleagues. A smart and professional appearance. Most of all, you will have an approachable, positive, and proactive manner. 5-star hotel experience in a similar role would be a real advantage.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Waiter/Waitress in London employer: Food & Beverage
At Intercontinental London O2, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. With competitive benefits such as 28 days of holiday, free meals on duty, and opportunities for career advancement within the Arora group, our staff enjoy a rewarding experience in a stunning location by the River Thames. Join us to be part of a dynamic team dedicated to creating memorable experiences for our guests while enjoying unique perks and recognition for your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress in London
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the hotel and the surrounding area. Familiarising yourself with the place will not only impress your interviewers but also help you feel more confident when discussing how you can contribute to their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and showcase your excellent communication skills, which are key for a waiter/waitress role.
✨Tip Number 3
Show off your personality! When you meet your interviewers, let your approachable and positive manner shine through. Remember, they’re looking for someone who fits into their team, so be yourself and show them why you’d be a great addition!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Waiter/Waitress in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly and approachable tone can really make your application stand out.
Tailor Your Application:Make sure to tailor your application to the role of Waiter/Waitress. Highlight any relevant experience and skills that match what we’re looking for, like your ability to provide exceptional service and work well under pressure.
Be Specific About Your Experience:Don’t just list your previous jobs; share specific examples of how you’ve provided great service or handled busy situations. This helps us understand how you can contribute to our team at the Intercontinental London O2.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Food & Beverage
✨Know the Menu Inside Out
Familiarise yourself with the hotel's menu and services before the interview. Being able to discuss specific dishes and recommend items shows your enthusiasm and readiness to provide exceptional service.
✨Show Off Your Communication Skills
Practice your communication skills by engaging in mock interviews or role-playing scenarios. Highlight your ability to remain calm under pressure and how you can effectively interact with guests to create memorable experiences.
✨Dress to Impress
Make sure you present yourself smartly and professionally. First impressions matter, especially in a five-star environment. A polished appearance reflects your understanding of the role and the standards expected.
✨Demonstrate Team Spirit
Be prepared to discuss examples of how you've supported your colleagues in previous roles. Emphasising your teamwork skills will show that you value collaboration, which is essential in a busy restaurant setting.
