At a Glance
- Tasks: Oversee daily operations in Food & Beverage, ensuring top-notch service and guest satisfaction.
- Company: Join the vibrant Meliá White House team in the heart of London.
- Benefits: Competitive salary, 28 days holiday, health plans, and global employee discounts.
- Other info: Diversity and inclusion are at our core; everyone is valued and inspired to thrive.
- Why this job: Be part of a supportive family and grow your career in a dynamic environment.
- Qualifications: Experience in Food & Beverage supervision and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Department: Food & Beverage
Location: London
Hotel: Meliá White House
Salary Package: Competitive plus service charges
About Meliá White House
Meliá White House is a modern and elegantly newly refurbished hotel, exceptionally located next to Regent’s Park and within walking distance of Oxford Circus and Regent Street. With excellent transport links just minutes away, the hotel offers a dynamic and vibrant working environment in the heart of London.
What’s in it for you?
- Competitive salary plus service charges
- 28 days’ holiday including public holidays
- Contributory pension scheme
- Health cashback plan
- Refer-a-friend bonus (£500 after successful probation)
- Discounted dental and health cover with HSF
- Exceptional employee rates worldwide for you, your friends, and family with Meliá Hotels International
- Food & beverage discounts (subject to outlet participation)
- Complimentary meals on duty
- Unlimited access to Meliá’s global online learning platform
- Career development opportunities across more than 350 hotels worldwide
- High-street discounts and team celebrations
Mission
As a Food & Beverage Supervisor, you will play a key role in overseeing the daily operations of the department, ensuring service runs smoothly and consistently meets our high standards. You will support the team, maintain compliance, and contribute to delivering an exceptional guest experience.
Key Responsibilities
- Ensure all team members are trained and follow Health & Safety policies, including food hygiene and licensing regulations
- Maintain strong knowledge of menus, dishes, wines, and beverages across all outlets
- Lead, motivate, and support the team to deliver efficient service and cost control
- Handle guest queries and complaints with professionalism, care, and attention
- Support the implementation of Food & Beverage promotions and initiatives
- Coordinate staff training, ensuring rotas align with operational and training needs
- Support team development, including assisting junior staff with learning and e-training
- Foster a positive, professional, and inclusive working environment
- Ensure service standards are consistently maintained across all areas
- Work closely with other departments to support smooth hotel operations
What are we looking for?
- Previous experience as a Supervisor or Team Leader within Food & Beverage
- Strong customer service skills and a guest-focused approach
- Good knowledge of food safety and service standards
- Ability to lead and motivate a team in a fast-paced environment
- Strong organisational and communication skills
- Proactive and hands-on attitude
- Fluent in English
- Eligibility to work in the UK
Our Commitment to Diversity & Inclusion
Meliá Hotels International is proud to be an equal opportunity employer. We actively promote diversity, inclusion, and equality, creating a respectful and supportive workplace free from discrimination. We believe our differences strengthen us and help build a more responsible and sustainable future.
If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.
Food & Beverage Supervisor in London employer: Food & Beverage
Meliá White House is an exceptional employer that offers a vibrant and dynamic working environment in the heart of London, just steps away from iconic locations like Regent’s Park and Oxford Circus. With a strong commitment to employee growth, Meliá provides extensive career development opportunities across its global network, competitive salaries, and a range of benefits including generous holiday allowances, health plans, and discounts at hotels worldwide. Joining Meliá means becoming part of a supportive family where diversity and inclusion are celebrated, ensuring every team member feels valued and inspired to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings at Meliá or can put in a good word for you.
✨Tip Number 2
Get social! Follow Meliá on their social media platforms and engage with their posts. This shows your interest and can help you stay updated on job openings and company culture.
✨Tip Number 3
Prepare for the interview by researching Meliá’s values and recent initiatives. Show them you’re not just another candidate but someone who truly aligns with their mission and vision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Meliá family.
We think you need these skills to ace Food & Beverage Supervisor in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the food and beverage industry shine through. Share experiences that highlight your enthusiasm for delivering exceptional guest experiences – we want to see that spark!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Food & Beverage Supervisor role. Highlight relevant skills and experiences that match the job description, so we can see how you fit into our Meliá family.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon – we appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Meliá White House!
How to prepare for a job interview at Food & Beverage
✨Know Your Menus Inside Out
Make sure you have a solid understanding of the food and beverage offerings at Meliá White House. Familiarise yourself with the menus, dishes, wines, and beverages so you can confidently discuss them during the interview. This shows your passion for the role and your commitment to delivering an exceptional guest experience.
✨Showcase Your Leadership Skills
As a Food & Beverage Supervisor, you'll need to lead and motivate a team. Prepare examples from your previous experience where you've successfully managed a team or handled a challenging situation. Highlight your ability to foster a positive working environment and how you support team development.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to customer service. Think of specific instances where you've gone above and beyond to resolve guest queries or complaints. This will illustrate your guest-focused approach and your ability to maintain high service standards.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with thoughtful questions about the Food & Beverage department and the hotel's operations. This not only shows your interest in the position but also helps you determine if Meliá White House is the right fit for you.
