Back of House Assistant in London

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.

About Meliá White House Hotel NW1 3UP: Meliá White House is a modern and elegantly newly refurbished hotel exceptionally located next to Regent’s Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street. Warren Street, Great Portland Street and Regent’s Park underground stations are all within a 5-minute walk.

Mission: The Back of House coordinator is responsible for overseeing and coordinating all back-of-house operations, with a focus on waste management, main cellar beverage stock control, and inventory management of cutlery and crockery. The role is designed to streamline operations, reduce costs, improve sustainability efforts, and enhance the overall efficiency within the hotel.

Responsibilities will include, but are not limited to:

• Waste Management: Develop and implement recycling and waste reduction strategies. Oversee all waste disposal processes ensuring compliance with local regulations. Analyze waste generation data for cost-saving opportunities. Collaborate with other departments to promote waste reduction across the hotel.
• Beverage Stock Management (Main Cellar): Manage beverage inventory, ensuring optimal stock levels and minimizing waste. Conduct regular audits and maintain accurate records for beverage stock. Negotiate supplier contracts to secure cost-effective purchasing. Implement best practices for stock handling to preserve product quality.
• Cutlery & Crockery Stock Management: Oversee inventory levels, ensuring adequate supplies for daily operations. Conduct regular inspections to prevent loss, damage, or theft. Coordinate with suppliers for timely replenishments and negotiate bulk purchasing deals. Track usage and breakage to minimize replacement costs.
• Operational Efficiency: Streamline back-of-house processes to reduce operational costs. Collaborate with the kitchen, housekeeping, and other departments to ensure efficient coordination. Prepare and present performance reports to the Operations Director, detailing cost savings and improvement opportunities.
• Sustainability Initiatives: Lead initiatives to increase recycling rates and reduce the hotel's environmental footprint. Ensure compliance with sustainability standards to enhance the hotel’s eco-friendly reputation.

What we are looking for?

• Essential: Proven experience in back-of-house operations, particularly in waste management and inventory control. Strong organizational skills and ability to manage multiple priorities. Ability to analyse data and identify cost-saving opportunities. Excellent communication skills and ability to work with cross-functional teams.
• Desirable: Formal qualification in hospitality or supply chain management. Experience with sustainability initiatives in a hospitality setting. Familiarity with health and safety regulations in food and beverage storage.

Key Competencies:

• Attention to Detail: Accuracy in inventory management and audits.
• Problem-Solving: Identifying inefficiencies and improving processes.
• Leadership: Guiding teams to implement best practices.
• Communication: Effectively conveying information to teams and suppliers.
• Sustainability Awareness: Promoting eco-friendly practices within the hotel.

Holidays: 28 days’ holiday including 8 public holidays. Contributory pension scheme. Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation). Discounted dental and health cover with HSF. Great discounts with Melia Hotels Worldwide (Friends & families discounts). Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform. Awards and Recognition Programs: Join a culture of recognition and reward, with loyalty bonuses and referral incentives. Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules). High street discounts with Perks at Work. Meals on duty, Payday Parties and Laundry.

At Meliá we are all VIP. Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.