At a Glance
- Tasks: Oversee daily operations in Food & Beverage, ensuring top-notch service and guest satisfaction.
- Company: Join the vibrant Meliá White House team in the heart of London.
- Benefits: Competitive salary, 28 days holiday, health plans, and global employee discounts.
- Other info: Diversity and inclusion are at our core; everyone is valued and inspired to thrive.
- Why this job: Be part of a supportive family and grow your career in a dynamic environment.
- Qualifications: Experience in Food & Beverage supervision and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Department: Food & Beverage
Location: London
Hotel: Meliá White House
Salary Package: Competitive plus service charges
About Meliá White House
Meliá White House is a modern and elegantly newly refurbished hotel, exceptionally located next to Regent’s Park and within walking distance of Oxford Circus and Regent Street. With excellent transport links just minutes away, the hotel offers a dynamic and vibrant working environment in the heart of London.
What’s in it for you?
- Competitive salary plus service charges
- 28 days’ holiday including public holidays
- Contributory pension scheme
- Health cashback plan
- Refer-a-friend bonus (£500 after successful probation)
- Discounted dental and health cover with HSF
- Exceptional employee rates worldwide for you, your friends, and family with Meliá Hotels International
- Food & beverage discounts (subject to outlet participation)
- Complimentary meals on duty
- Unlimited access to Meliá’s global online learning platform
- Career development opportunities across more than 350 hotels worldwide
- High-street discounts and team celebrations
Mission
As a Food & Beverage Supervisor, you will play a key role in overseeing the daily operations of the department, ensuring service runs smoothly and consistently meets our high standards. You will support the team, maintain compliance, and contribute to delivering an exceptional guest experience.
Key Responsibilities
- Ensure all team members are trained and follow Health & Safety policies, including food hygiene and licensing regulations
- Maintain strong knowledge of menus, dishes, wines, and beverages across all outlets
- Lead, motivate, and support the team to deliver efficient service and cost control
- Handle guest queries and complaints with professionalism, care, and attention
- Support the implementation of Food & Beverage promotions and initiatives
- Coordinate staff training, ensuring rotas align with operational and training needs
- Support team development, including assisting junior staff with learning and e-training
- Foster a positive, professional, and inclusive working environment
- Ensure service standards are consistently maintained across all areas
- Work closely with other departments to support smooth hotel operations
What are we looking for?
- Previous experience as a Supervisor or Team Leader within Food & Beverage
- Strong customer service skills and a guest-focused approach
- Good knowledge of food safety and service standards
- Ability to lead and motivate a team in a fast-paced environment
- Strong organisational and communication skills
- Proactive and hands-on attitude
- Fluent in English
- Eligibility to work in the UK
Our Commitment to Diversity & Inclusion
Meliá Hotels International is proud to be an equal opportunity employer. We actively promote diversity, inclusion, and equality, creating a respectful and supportive workplace free from discrimination. We believe our differences strengthen us and help build a more responsible and sustainable future.
If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.
Food & Beverage Supervisor employer: Food & Beverage
Meliá White House is an exceptional employer that offers a vibrant and dynamic working environment in the heart of London, just steps away from iconic locations like Regent’s Park and Oxford Circus. With a strong commitment to employee growth, Meliá provides extensive career development opportunities across its global network, competitive salaries, and a range of benefits including generous holiday allowances, health plans, and discounts for employees and their families. Join a supportive and inclusive team where your contributions are valued, and you can truly thrive as a Food & Beverage Supervisor.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings at Meliá or can put in a good word for you.
✨Tip Number 2
Show off your personality during interviews! Meliá values warmth and passion, so let your enthusiasm for food and beverage shine through. Be yourself and connect with the interviewers.
✨Tip Number 3
Prepare for situational questions. Think of examples from your past experiences where you’ve led a team or handled guest complaints. This will show you’re ready for the fast-paced environment at Meliá.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the food and beverage industry shine through. Share experiences that highlight your enthusiasm for delivering exceptional guest experiences, as this is what we value at Meliá.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Food & Beverage Supervisor role. Highlight relevant experience and skills that match the job description, showing us why you’re the perfect fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see your qualifications and how they align with our needs at Meliá White House.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and efficiently, making it easier for us to review your credentials and get back to you.
How to prepare for a job interview at Food & Beverage
✨Know Your Menus Inside Out
Make sure you have a solid understanding of the food and beverage offerings at Meliá White House. Familiarise yourself with the menus, dishes, wines, and beverages so you can confidently discuss them during the interview. This shows your passion for the role and your commitment to delivering exceptional guest experiences.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully led a team or handled challenging situations. Highlight how you motivated your team and maintained high service standards. This will demonstrate your ability to lead and support others in a fast-paced environment.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to customer service and how you handle guest queries and complaints. Share specific instances where you went above and beyond to ensure guest satisfaction. This aligns perfectly with Meliá's focus on a guest-centric approach.
✨Prepare Questions About Team Development
Since the role involves training and supporting junior staff, come prepared with questions about their training programmes and development opportunities. This shows your interest in fostering a positive working environment and your commitment to team growth, which is key to Meliá's values.
