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For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist guests with food and beverage selections.
- Company: Meliá White House, a modern hotel near Regent’s Park.
- Benefits: Competitive salary, 28 days holiday, health cover, and travel discounts.
- Other info: Opportunities for personal development and career progression across global hotels.
- Why this job: Join a vibrant team and grow your career in the hospitality industry.
- Qualifications: Passion for customer service and a friendly attitude.
The predicted salary is between 16308 - 16308 £ per year.
Meliá White House is a modern and elegantly newly refurbished hotel exceptionally located next to Regent’s Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street. Warren Street, Great Portland Street and Regent’s Park underground stations are all within a 5-minute walk.
Responsibilities
- To actively demonstrate excellence in customer care and service, whilst maintaining high levels of respect and a professional image at all times within the hotel.
- To maintain high levels of personal presentation and cleanliness in accordance with the hotel uniform and personal appearance standards.
- To ensure that all guests are welcomed into the outlets in a warm, genuine and professional manner and that, where known, the guest is addressed by name.
- To be fully conversant with all the items of food and beverage available, to be able to describe menu items in an informative and helpful manner.
- To assist the guests in their selection of items and encourage additional sales.
- To answer any queries that may arise regarding the menu items.
- To assist in the taking of food and beverage orders and to deliver them to the kitchen or to the bar area for preparation in a timely manner.
- To prepare and pour drinks when ordered and to assist in the preparation of food items as required.
- To anticipate and identify guest expectations, to ensure that their needs are met and where possible to exceed demand.
Benefits
- Competitive Salary
- Holidays: 28 days’ holiday including 8 public holidays (pro‑rata)
- Contributory pension scheme
- Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
- Discounted dental and health cover with HSF
- Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
- Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
- Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
- High street discounts: with Perks at Work
Equal Opportunities
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present".
Food and Beverage Assistant employer: Food & Beverage
Contact Detail:
Food & Beverage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Meliá White House and familiarise yourself with the vibe. This will help you chat confidently about how you can contribute to their customer care and service excellence.
✨Tip Number 2
Practice your people skills! As a Food and Beverage Assistant, you'll be interacting with guests all day. Role-play with a friend or family member to nail down how to greet guests warmly and handle any questions they might have about the menu.
✨Tip Number 3
Show off your knowledge! Brush up on food and beverage items that are popular in hotels. Being able to describe menu items and suggest additional sales will make you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Food and Beverage Assistant role. Highlight any relevant experience you have in customer service or hospitality, and don’t forget to mention your knowledge of food and beverage items!
Be Professional Yet Approachable: While we love a casual vibe, remember to maintain a level of professionalism in your written application. Use clear language, check your spelling and grammar, and keep it respectful. We’re looking for someone who can balance friendliness with professionalism!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details about the role and our amazing benefits right there. We can’t wait to hear from you!
How to prepare for a job interview at Food & Beverage
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the food and beverage offerings at Meliá White House. Being able to discuss menu items confidently will show that you're genuinely interested in the role and can provide excellent service.
✨Dress to Impress
Since personal presentation is key in this role, ensure you dress smartly for your interview. A polished appearance reflects your understanding of the hotel's standards and your commitment to maintaining a professional image.
✨Practice Your Customer Service Skills
Think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to anticipate guest needs and provide exceptional service.
✨Show Enthusiasm for the Role
Express your passion for working in the hospitality industry and your eagerness to contribute to the team. A positive attitude and genuine enthusiasm can set you apart from other candidates and show that you're a great fit for the hotel’s culture.