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For Companies At a Glance
- Tasks: Create memorable experiences by serving food and drinks in a vibrant environment.
- Company: The Wave, where people and nature thrive together.
- Benefits: 30 days paid holiday, free surf sessions, and exclusive discounts.
- Other info: Inclusive workplace that values diverse backgrounds and perspectives.
- Why this job: Join a fun, adventurous team making a positive impact on guests and the planet.
- Qualifications: Strong customer service skills and a positive attitude; food safety knowledge is a plus.
The predicted salary is between 1040 - 1248 £ per month.
Who We Are
The Wave is a place where people and nature come together - creating the right environment for people to thrive - our guests, our team, and our community. Our purpose is to nurture a world of health, hope and happiness with every wave. We’re driven by a spirit of innovation, purpose and possibility.
Our Values – We Are FAIR
- Fun – We take fun seriously. We put smiles on faces.
- Adventurous – We’re game changers, adaptable and explore with optimism.
- Impact – We’re here to create a healthier connection between people and planet.
- Respect – We care for each other, our customers and our community.
These values guide how we show up, how we make decisions, and how we work together - every day, in every role.
About The Role
As a Front of House Team Member, you will be part of a growing F&B team delivering fantastic food and an amazing customer experience. Reporting to the F&B Manager, you will support the smooth running of the clubhouse, café and bar areas, ensuring our visitors have a welcoming, enjoyable and memorable experience.
Key responsibilities include:
- Providing a warm, welcoming atmosphere for all visitors
- Taking food and drink orders using the till system
- Preparing and serving food and drinks to spec
- Following food safety, allergen and COSHH procedures
- Supporting cleaning, stock control and daily checklists
About You
You are friendly, proactive and enjoy working in a busy hospitality environment. You take pride in high standards and love being part of a team that creates memorable experiences.
We’re looking for:
- Strong customer service skills
- Level 1 Food Safety (or willingness to complete)
- Confidence working in a fast-paced environment
- Excellent communication and teamwork skills
- A positive, can-do attitude
Qualifications
- Level 1 Food Safety (Level 2 desirable)
- Understanding of Challenge 25 and responsible alcohol sales (where applicable)
What We Offer
We aim to create a workplace where people feel valued, energised and able to bring their best. At The Wave you’ll find:
- 30 days paid holiday (inclusive of bank holidays)
- Free access to our staff surf sessions.
- Multiple discounts across our surf and other offerings.
Our Commitment to Inclusion
We’re built on the idea that everyone should have the chance to experience the joy of surfing and the outdoors - and that starts with our own team. We’re committed to creating a place where people genuinely feel like they belong and be themselves. We welcome different backgrounds, perspectives and experiences, and we work hard to make sure the right people are in the right roles, with the support they need to thrive.
Front of House Team Member in Bristol employer: Food & Beverage
Contact Detail:
Food & Beverage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Wave's social media and website. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you made someone's day better. Being able to share these stories will highlight your friendly and proactive nature.
✨Tip Number 3
Be ready for a fast-paced environment! During your interview, express your excitement about working in a busy setting. Show them you thrive under pressure and can keep a positive attitude while juggling tasks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of The Wave family. Don’t miss out on this opportunity!
We think you need these skills to ace Front of House Team Member in Bristol
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you align with our values of fun, adventure, impact, and respect.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Team Member role. Highlight your customer service skills and any relevant experience in hospitality. We love seeing how your background fits with what we do at The Wave!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at The Wave!
How to prepare for a job interview at Food & Beverage
✨Know the Company Values
Before your interview, take some time to really understand The Wave's values: Fun, Adventurous, Impact, and Respect. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your fit.
✨Show Off Your Customer Service Skills
As a Front of House Team Member, customer service is key. Prepare to discuss times when you've gone above and beyond for a customer or handled a challenging situation. This will show that you have the right attitude and skills for the role.
✨Practice Food Safety Knowledge
Since Level 1 Food Safety is a requirement, brush up on your knowledge of food safety practices and allergen awareness. If you don’t have the certification yet, express your willingness to complete it and mention any relevant experience you have in food handling.
✨Bring Your Positive Energy
The Wave is all about creating a welcoming atmosphere, so let your personality shine during the interview! Be enthusiastic and show that you’re excited about the opportunity to contribute to a fun and memorable experience for guests.