At a Glance
- Tasks: Lead a team to deliver exceptional service in a stylish bar setting.
- Company: Join the prestigious Peninsula London, known for its luxury and excellence.
- Benefits: Market-leading pay, service charges, and attractive perks await you.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Be part of a renowned hotel and create unforgettable guest experiences.
- Qualifications: Experience in a similar role and knowledge of British cuisine required.
The predicted salary is between 29700 - 36300 £ per year.
The Peninsula London is pleased to announce we are seeking a
Head Waiter/ress to join the team within our Brooklands Bar, reporting to the Bar Management Team and responsible for a team of Chef de Rang and Commis Waiters to deliver high levels of service.
The venue, designed by London architects Archer Humphryes, comprises a sleek main dining room with a sweeping outdoor terrace with enchanting panoramic views across London's skyline taking in iconic landmarks like St Pauls and the City, the London Eye, and Battersea as well as over three Royal Parks (Hyde Park, Green Park, and St James' Park).
- An exceptional opportunity to join our high-profile flagship hotel in London
- Market-leading remuneration, service charges, and attractive benefits
- Join our award-winning group, working alongside a highly experienced team
- Key Accountabilities
- Promote The Peninsula London to becoming a recognized culinary destination by creating memorable guest experiences through friendly, yet unobtrusive service with a passion for excellence.
- Understand and ensure the team also follow the sequence of service standards.
- Understand the menus and all food and beverage items ordered, including ingredients, methods of preparation, and appropriate style of service.
- Ensure usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment.
- Utilize the POS system and train all colleagues accordingly and as required.
- Observe and maintain the daily condition of all physical facilities and equipment in the bar, and public area and make recommendations for corrections and improvement as needed.
- Supervising, and guiding a team and assisting management with day-to-day service.
- General Requirements
- Good knowledge of British cuisine and food and beverage trends.
- Experience of a similar role in a Bar or luxury 5* hotel.
- Previous relevant culinary qualifications or certifications.
- Excellent team and time management and organizational skills, highly adaptable, naturally positive.
- Good communication skills, flexibility, and capability of working under pressure.
Head Waiter/ress - Brooklands Bar in London employer: Food and Beverage
Harbour Hotels is an exceptional employer, offering a vibrant and enjoyable working environment where team members can thrive. With excellent progression opportunities, bespoke career pathways, and unique on-the-job training, employees are empowered to grow within the prestigious hotel group. Located in stunning settings across the South, staff enjoy competitive salaries, discounts on hotel stays and dining, and a stylish uniform, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/ress - Brooklands Bar in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Food and Beverage. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Food and Beverage
Don't be shy about reaching out to Food and Beverage directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter/ress - Brooklands Bar in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Food and Beverage and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Food and Beverage
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
