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- Tasks: Deliver exceptional service in food and beverage, ensuring guests have a memorable experience.
- Company: Join the Sutton Hotel Collection, a family-owned group focused on community and care.
- Benefits: Enjoy free hotel breaks, leisure passes, and extensive learning opportunities.
- Other info: Flexible shifts available with competitive pay and tips.
- Why this job: Be part of a friendly team and make a real impact on guest experiences.
- Qualifications: Passion for service and a positive attitude are essential.
The predicted salary is between 22000 - 26000 £ per year.
We are on our journey to becoming the local employer of choice, through living our values: Care, Discreet and Community. Our vision is to restore, renew and revive our guests, our teams and our local communities. Our purpose is to be people-centred, excel in outstanding locations and deliver exceptional service. The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family. We recognise how much our people invest in us; in turn, we offer exceptional learning opportunities, as well as best-in-class benefits for our team.
Our Benefits
- Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
- Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching and mentoring.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
- Health Assured - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.
- Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.
We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, bespoke uniforms, regular on and off-site social events and celebrations as well as a cycle to work scheme.
Our Opportunity
We are seeking a Food and Beverage Colleague to strengthen our team. If you have a passion for delivering great service and enjoy all aspects of food and drink, we would love to meet you! We need someone who has the right kind of attitude and experience. You must enjoy working hard, being busy and providing exceptional guest service. We have a variety of shifts available - daytimes, evenings and weekends.
We offer competitive rates of pay along with tips and the chance to work in an independent, family-owned business with a really friendly team and guests. At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people; we celebrate human relationships and kinship. We enable our people to make the place.
F&B Team Member in London employer: Food and Beverage
Contact Detail:
Food and Beverage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Food and Beverage Team Member, you'll be interacting with guests all the time. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. It shows that you care about the role and are ready to represent the Sutton Hotel Collection's values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and embracing the opportunities we offer.
We think you need these skills to ace F&B Team Member in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for food and beverage shine through! We want to see that you genuinely enjoy delivering great service and have a love for all things culinary.
Be Yourself: Don’t be afraid to show your personality in your application. We’re a family-owned business that values kindness and community, so let us get to know the real you!
Tailor Your Application: Make sure to tailor your application to highlight how your experience aligns with our values of Care, Discreet, and Community. This will help us see how you fit into our team and culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Food and Beverage
✨Know the Company Values
Before your interview, take some time to understand the Sutton Hotel Collection's values of Care, Discreet, and Community. Show how you embody these values in your previous experiences, as this will resonate well with the interviewers.
✨Show Your Passion for Service
As a Food and Beverage Team Member, your enthusiasm for delivering exceptional guest service is key. Prepare examples from your past roles where you went above and beyond to ensure customer satisfaction, and be ready to share these stories during the interview.
✨Be Ready for Practical Scenarios
Expect to face practical questions or scenarios during your interview. Think about how you would handle busy shifts, difficult customers, or teamwork challenges. Practising these responses can help you feel more confident and prepared.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they support personal development. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.