At a Glance
- Tasks: Lead and motivate a team to deliver exceptional food and beverage service.
- Company: Luxury family-owned hotel in the heart of London, offering a warm and authentic experience.
- Benefits: Free hotel breaks, wellness perks, enhanced leave, and extensive training opportunities.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a supportive team and create memorable moments for guests every day.
- Qualifications: Passion for customer service and strong leadership skills required.
The predicted salary is between 25000 - 30000 £ per year.
The Athenaeum is an independent, family-owned luxury hotel and residences overlooking Green Park, moments from Buckingham Palace and London’s most prestigious neighbourhoods. Offering a warm, authentic approach to luxury, the hotel combines an Original Local spirit with the feel of a welcoming haven in the heart of the city.
With beautifully appointed accommodation, a spa, restaurant and bar, The Athenaeum is a full-service haven where our people deliver genuine care, surprise and delight every day. As part of Sir Richard Sutton Ltd, we offer the opportunity to grow within a family-owned business where individuality is valued and our teams feel supported, trusted and proud of the experience they create together.
Our Ideal Candidate
- Always delivering exceptional quality and standards.
- You’ll have a passion for delivering memorable moments through your service, as well as leading and motivating your team.
- You’ll be attentive, well organised and display high levels of customer service standards.
- Actively assisting with the smooth operations of the food and beverage department.
- Supervising the Restaurant, Bar and Lounge.
- An exceptional team player, with the ability to support your team in order to exceed our guest expectations.
- A complete perfectionist in customer service, ensuring full compliance with our excellent food hygiene, as well as health and safety standards.
Our Benefits
- Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one or two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally, you, your family and your friends are also entitled to discounted stays across all of our hotels including dining in our restaurants.
- Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
- Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply).
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers).
- Annual social and celebration events.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development including our in-house Catalyst Aspire and Inspire programmes and external study sponsorship.
- Wisdom Wellbeing - A confidential, 24/7/365 service offering CBT, therapy, up-to-date information, support and advice on a broad range of subjects.
- Basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking (where available), and bespoke uniforms for uniformed positions.
F&B Supervisor in London employer: Food and Beverage
The Athenaeum is an exceptional employer, offering a unique blend of luxury and warmth in the heart of London. As a family-owned hotel, we prioritise individuality and support for our team members, fostering a culture where personal growth is encouraged through extensive training opportunities and a range of benefits including free hotel stays and wellness programmes. Join us to be part of a dedicated team that delivers memorable experiences while enjoying a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. They might know about openings at places like The Athenaeum or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share stories about memorable moments you've created for guests – it’s all about those personal touches!
✨Tip Number 3
Research the company culture! Familiarise yourself with The Athenaeum's values and mission. This way, you can tailor your responses to show how you fit into their family-oriented approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace F&B Supervisor in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for food and beverage shine through! We want to see how much you care about delivering memorable moments for our guests. Share any relevant experiences that highlight your enthusiasm for the industry.
Be Organised:Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This not only shows us your organisational skills but also makes it easier for us to see why you’d be a great fit for the F&B Supervisor role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight your experience in supervising teams and ensuring high customer service standards, as these are key for us at The Athenaeum.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and what we stand for!
How to prepare for a job interview at Food and Beverage
✨Know the Venue
Before your interview, take some time to research The Athenaeum. Familiarise yourself with its unique offerings and values, especially its commitment to exceptional customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Food and Beverage Supervisor, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can inspire others to deliver memorable moments for guests.
✨Emphasise Customer Service Excellence
The Athenaeum prides itself on delivering high standards of customer service. Be ready to discuss your approach to ensuring guest satisfaction and how you handle difficult situations. Share specific instances where you went above and beyond to exceed customer expectations.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you determine if this is the right fit for you. Ask about their training programmes and how they support personal development.
