At a Glance
- Tasks: Support bartenders and create unforgettable guest experiences in a vibrant bar environment.
- Company: Join the renowned Firmdale Hotels, known for luxury and exceptional service.
- Benefits: Competitive salary, flexible scheduling, health cash plan, and exclusive discounts.
- Other info: Enjoy regular social events and ongoing training in a creative atmosphere.
- Why this job: Kick-start your hospitality career in a dynamic team with growth opportunities.
- Qualifications: Passion for hospitality, strong communication skills, and attention to detail.
The predicted salary is between 11.7 - 14.3 £ per hour.
Are you ready to embark on a journey into the heart of hospitality excellence?
Firmdale Hotels, a renowned name in luxury accommodations, is calling for passionate individuals to join our dynamic team at Charlotte Street Hotel.
As a Barback, you will be at the forefront of creating unforgettable experiences for our guests, all while honing your skills in a vibrant and supportive environment.
Firmdale Hotels stands as a beacon of sophistication, blending timeless elegance with modern charm across our portfolio of exclusive properties.
At Charlotte Street Hotel, nestled in the heart of London's vibrant Soho district, we pride ourselves on delivering unparalleled service and unforgettable experiences to every guest who walks through our doors.
As a Barback, you'll be an integral part of our Food and Beverage team, supporting our bartenders in delivering seamless service to our discerning clientele.
This entry-level position is perfect for individuals who are eager to kick-start their career in the hospitality industry, offering ample opportunities for growth and advancement.
Whether you are a seasoned professional or just starting out, we welcome candidates with a passion for excellence and a drive to succeed.
Responsibilities
Assist bartenders in the preparation and service of beverages, ensuring timely delivery to guests.
- Support the Barista function when required, preparing and serving coffee and other hot beverages to the required standards.
- Maintain cleanliness and organisation across the bar and coffee preparation and service areas, ensuring all equipment, glassware, crockery and supplies are clean, organised and readily available.
- Replenish bar and coffee station supplies, maintaining appropriate stock levels throughout service.
- Maintain cleanliness and organisation behind the bar, replenishing supplies as needed.
- Uphold our commitment to exceptional customer service, anticipating and fulfilling guest needs with warmth and professionalism.
- Demonstrate a keen eye for detail, ensuring that every drink is crafted to perfection and presented with care.
- Collaborate closely with colleagues to create a seamless and memorable experience for our guests, embodying the spirit of teamwork in everything you do.
What you Need
- A genuine passion for hospitality and a desire to learn and grow within the industry.
- Strong communication skills and the ability to thrive in a fast-paced environment.
- Impeccable attention to detail, with a focus on delivering excellence in every aspect of your work.
- A positive attitude and a willingness to go above and beyond to exceed guest expectations.
- Previous experience in a similar role is advantageous but not essential – we're more interested in your potential and your passion for hospitality.
What We Offer
- We offer a competitive salary plus service charge and benefits to be discussed at venue
- Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
- Discounted cinema tickets, gym membership, travel, retailers and restaurants
- Complimentary meals on shift
- Referral bonus scheme for recommending top talent
- Flexible scheduling without split shifts
- Dry cleaning service for work attire and discounted personal dry cleaning
- Enhanced holiday allowance based on length of service
- Season ticket loan for convenient commuting
- Ongoing training, professional development, and fully funded English lessons
- Regular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service awards
- One allocated paid day per year for volunteering work
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!
About Us
Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality.
Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away.
With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it.
We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest.
- You'll be joining a team whose Awards and Accolades speak for themselves:
- Sunday Times Best Places to Work 2024, 2025 & 2026
- One Michelin Key, 2024, 2025
- One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026
- Best Afternoon Tea, Country & Townhouse, 2024
You can see a full list of our awards and accolades here
https://www. firmdalehotels. com/b/awards-accolades/
Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp.
Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility.
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage.
Bar Back in London employer: Food and Beverage
The Athenaeum is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With benefits like free hotel stays, wellness programs, and comprehensive training opportunities, staff are empowered to excel in their roles while enjoying a rewarding career in the heart of Greater London.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Back in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Food and Beverage. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Food and Beverage
Don't be shy about reaching out to Food and Beverage directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar Back in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Food and Beverage and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Food and Beverage
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
