At a Glance
- Tasks: Assist in food and beverage service, ensuring guest satisfaction and smooth operations.
- Company: Join the Sutton Hotel Collection, a family-owned group with a rich history.
- Benefits: Enjoy free hotel breaks, leisure passes, and extensive training opportunities.
- Other info: Inclusive culture celebrating diversity and strong team relationships.
- Why this job: Be part of a vibrant team in a dynamic environment with real growth potential.
- Qualifications: Customer service skills and a friendly personality; experience preferred but not required.
The predicted salary is between 20000 - 30000 £ per year.
Right opposite Green Park. Steps from Buckingham Palace. Since 1850, this Piccadilly corner has been part club, part residence, now it's yours. Where celebrities once edited films, where walls turned from club to residence, and the park is just across the road. Here, you'll find comfort, calm, and a touch of London magic.
Our People
The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.
Our Opportunity
- Assist in the preparation and service of food and beverages in the restaurant, bar and room service.
- Greet guests warmly, take orders, and ensure prompt and accurate delivery of food and drinks.
- Maintain cleanliness and hygiene standards in dining areas, including clearing tables and resetting them for the next service.
- Provide recommendations on menu items and specials, and accommodate special dietary requests or preferences.
- Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction.
- Handle payments, process transactions accurately, and maintain cash handling procedures.
Requirements:
- Previous experience in a food and beverage role preferred but not required; training will be provided.
- Excellent customer service skills with a friendly and outgoing personality.
- Ability to work effectively in a fast-paced environment and remain calm under pressure.
- Strong communication and teamwork skills.
- Flexibility to work shifts including evenings, weekends, and holidays.
- Food safety and hygiene certification is a plus.
Our Benefits
We want to share the Sutton Hotel Collection's values of generosity, kindness and contribute towards the happier lives of you, our people. Here are some of the benefits you will receive, when you join us:
- Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
- Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers).
- Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching and mentoring.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
- Health Assured - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.
- Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.
- We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, bespoke uniforms, regular on and off-site social events and celebrations as well as a cycle to work scheme.
At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people, to make the place.
F&B Supervisor employer: Food and Beverage
The Athenaeum is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With benefits like free hotel stays, wellness programs, and comprehensive training opportunities, staff are empowered to excel in their roles while enjoying a rewarding career in the heart of Greater London.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Supervisor
✨Tip Number 1
Get to know the venue! If you're eyeing a role at the Sutton Hotel Collection, pop by for a coffee or a meal. Familiarising yourself with the atmosphere and service style can give you a leg up in interviews.
✨Tip Number 2
Network like a pro! Chat with current employees on social media or during your visit. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Show off your personality! When you get that interview, let your friendly and outgoing nature shine. Remember, we’re looking for someone who fits into our family vibe at the Sutton Hotel Collection.
✨Tip Number 4
Be ready to demonstrate your skills! Whether it's handling payments or recommending menu items, be prepared to showcase how you can contribute to our team’s success during the interview process.
We think you need these skills to ace F&B Supervisor
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, we’re all about creating a warm atmosphere for our guests.
Tailor Your Application:Make sure to tailor your application to the F&B Supervisor role. Highlight any relevant experience or skills that match what we're looking for, like customer service or teamwork. This shows us you’ve done your homework and are genuinely interested in joining our family.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors. A clean application reflects your attention to detail, which is super important in our fast-paced environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Food and Beverage
✨Know the Venue
Before your interview, take a moment to familiarise yourself with the Sutton Hotel Collection and its values. Understanding their commitment to family and exceptional service will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As an F&B Supervisor, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for guests. This will demonstrate your friendly and outgoing personality, which is exactly what they want.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle pressure and fast-paced environments. Think of specific situations where you’ve successfully managed multiple tasks at once, as this role requires calmness under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or training opportunities. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
