At a Glance
- Tasks: Welcome guests, take orders, and serve food and drinks with a smile.
- Company: Join the vibrant team at Hotel Indigo Newcastle.
- Benefits: Enjoy staff rates, gym access, and discounts on a global brand.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for an enthusiastic and customer-focused Front of House Team Member to join our Restaurant & Bar team at Hotel Indigo Newcastle. As the face of our food and beverage operation, you will play a key role in delivering exceptional guest experiences, ensuring every customer receives warm, professional, and attentive service. This is an exciting opportunity for someone who is passionate about hospitality, enjoys working in a fast-paced environment, and takes pride in creating memorable experiences for hotel guests and local visitors alike.
Key Responsibilities
- Welcome guests in a friendly and professional manner.
- Take food and beverage orders accurately and efficiently.
- Serve food, wines, cocktails, and other beverages to a high standard.
- Maintain excellent knowledge of menus, specials, and promotions.
- Ensure restaurant and bar areas are clean, organised, and presented to brand standards.
- Handle guest enquiries, requests, and complaints professionally.
- Process payments and operate the point-of-sale system accurately.
- Assist with restaurant setup, service, and closing procedures.
- Support colleagues across the food and beverage operation when required.
- Follow all health, safety, hygiene, and licensing regulations.
Benefits
- IHG staff rates
- Complimentary on-site parking
- Complimentary on-site gym
- Pension scheme
- Discount on a Global brand
F&B Assistant in Newcastle upon Tyne employer: Food and Beverage - Newcastle
Hotel Indigo Newcastle is an exceptional employer that values its team members and fosters a vibrant work culture focused on hospitality excellence. With benefits such as IHG staff rates, complimentary parking, and access to an on-site gym, employees enjoy a supportive environment that encourages personal and professional growth. Join us in creating memorable experiences for our guests while being part of a dynamic team in the heart of Newcastle.
Contact Details:
Food and Beverage - Newcastle Recruitment Team
