At a Glance
- Tasks: Welcome guests, take orders, and serve food and drinks with a smile.
- Company: Join the vibrant team at Hotel Indigo Newcastle.
- Benefits: Enjoy staff rates, gym access, and discounts on a global brand.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for an enthusiastic and customer-focused Front of House Team Member to join our Restaurant & Bar team at Hotel Indigo Newcastle. As the face of our food and beverage operation, you will play a key role in delivering exceptional guest experiences, ensuring every customer receives warm, professional, and attentive service. This is an exciting opportunity for someone who is passionate about hospitality, enjoys working in a fast-paced environment, and takes pride in creating memorable experiences for hotel guests and local visitors alike.
Key Responsibilities
- Welcome guests in a friendly and professional manner.
- Take food and beverage orders accurately and efficiently.
- Serve food, wines, cocktails, and other beverages to a high standard.
- Maintain excellent knowledge of menus, specials, and promotions.
- Ensure restaurant and bar areas are clean, organised, and presented to brand standards.
- Handle guest enquiries, requests, and complaints professionally.
- Process payments and operate the point-of-sale system accurately.
- Assist with restaurant setup, service, and closing procedures.
- Support colleagues across the food and beverage operation when required.
- Follow all health, safety, hygiene, and licensing regulations.
Benefits
- IHG staff rates
- Complimentary on-site parking
- Complimentary on-site gym
- Pension scheme
- Discount on a Global brand
F&B Assistant in Newcastle upon Tyne employer: Food and Beverage - Newcastle
Hotel Indigo Newcastle is an exceptional employer that values its team members and fosters a vibrant work culture focused on hospitality excellence. With benefits such as IHG staff rates, complimentary parking, and access to an on-site gym, employees enjoy a supportive environment that encourages personal and professional growth. Join us in creating memorable experiences for our guests while being part of a dynamic team in the heart of Newcastle.
Contact Details:
Food and Beverage - Newcastle Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Food and Beverage - Newcastle. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Food and Beverage - Newcastle
Don't be shy about reaching out to Food and Beverage - Newcastle directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Food and Beverage - Newcastle and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Food and Beverage - Newcastle
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
