At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for our guests.
- Company: Join the prestigious Harbour Hotels, known for luxury and exceptional service.
- Benefits: Enjoy competitive pay, career growth, discounts, and meals on duty.
- Other info: Stylish uniform provided and unique training opportunities available.
- Why this job: Be part of a vibrant team in a stunning seaside location with great progression opportunities.
- Qualifications: Experience in hospitality and a passion for customer service are essential.
The predicted salary is between 20000 - 25000 £ per year.
Who we are
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand. With an unrivalled location on the iconic seafront and just moments from the bustling Lanes, our luxurious Brighton Harbour Hotel & Spa is bold, bright, and right by the beach. The 79 bedroom hotel embodies Harbour Hotels’ signature relaxed style, with tasteful interiors providing a modern contrast to the exquisite 19th century period exterior. With panoramic views across Brighton Pier, dine in our award-winning Jetty restaurant and enjoy innovative cocktails in ‘HarBAR’, Brighton’s ultimate destination bar. Our HarSPA provides a welcome retreat from the sights, sounds and shops of the city with luxury spa facilities. The unique, underground spa features indulgent treatment rooms, sauna, steam room, Scandinavian hot tubs and hydrotherapy pool, to provide the ultimate relaxation retreat.
The role
We have a superb opportunity for a Waiter/Waitress to join the restaurant team. As Waiter/Waitress you will need experience of working in a quality food & beverage outlet together with a passion for customer excellence. Excellent interpersonal communication skills and flair for hospitality are essential.
What’s in it for you
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Waiter/Waitress in Basingstoke employer: Food and Beverage - Brighton Harbour Hotel
Harbour Hotels is an exceptional employer, offering a vibrant work culture in the stunning Brighton Harbour Hotel & Spa, where employees can thrive in a luxurious environment by the beach. With excellent progression opportunities, bespoke career pathways, and unique on-the-job training, team members are encouraged to grow within the prestigious Harbour Hotels Group. Enjoy competitive salaries, employee discounts, and a supportive atmosphere that values hospitality excellence and personal development.
Contact Details:
Food and Beverage - Brighton Harbour Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress in Basingstoke
✨Tip Number 1
Get to know the venue! Before your interview, pop by the Brighton Harbour Hotel & Spa and soak in the atmosphere. Familiarising yourself with the place will not only impress them but also help you tailor your answers to fit their vibe.
✨Tip Number 2
Show off your personality! When you’re chatting with the team, let your passion for hospitality shine through. Share stories about your best customer service experiences – it’s all about making that personal connection!
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional when you show up. A stylish outfit can set the tone and show that you’re serious about joining the Harbour Hotels family.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Waiter/Waitress in Basingstoke
Some tips for your application 🫡
Craft a Stellar CV:Make sure your CV is up-to-date and highlights your experience in quality food & beverage outlets. We want to see your passion for customer excellence shine through!
Tailor Your Cover Letter:Don’t just send a generic cover letter! Tailor it to reflect why you’re excited about joining Harbour Hotels and how your skills align with our hospitality values.
Show Off Your Interpersonal Skills:In your application, give examples of how you've excelled in communication and customer service. We love seeing candidates who can connect with guests effortlessly!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to find your application and get back to you!
How to prepare for a job interview at Food and Beverage - Brighton Harbour Hotel
✨Know the Menu Inside Out
Before your interview, make sure to familiarise yourself with the restaurant's menu and any special dishes. This shows your genuine interest in the role and helps you answer questions about food and drink pairings confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond for a guest, as this will highlight your passion for hospitality.
✨Dress to Impress
Even though it’s a casual environment, dressing smartly can make a great first impression. Opt for a polished look that reflects the stylish vibe of Harbour Hotels, showing that you understand the importance of presentation in the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, training opportunities, or the restaurant's approach to customer service. This demonstrates your enthusiasm for the role and helps you gauge if it's the right fit for you.
