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- Tasks: Conduct food safety audits and inspections at various hospitality venues.
- Company: Join Food Alert, a top consultancy in food safety with exciting clients like Brewdog and Dishoom.
- Benefits: Enjoy 25 days holiday, enhanced sick pay, and a fun, sociable team environment.
- Why this job: Make a real impact in the hospitality industry while developing your skills and building relationships.
- Qualifications: BSc in Environmental Health or equivalent experience, plus L4 Food Safety qualification required.
- Other info: Hybrid working model with opportunities for on-the-job training and development.
The predicted salary is between 36000 - 60000 £ per year.
Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK's most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly delivers compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with.
Roles and Responsibilities
- To carry out food safety and health & safety inspections and records audits at clients' premises.
- To produce reports for the clients based on these audits and inspections.
- To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.
- To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform.
- To carry out client-specific training.
- To provide advice and consultancy information for clients.
- To adopt the role of Account Manager for a number of clients - mainly individual restaurants/hotels and small groups.
- To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.
- To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.
- To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.
- To provide feedback to the IT development team as necessary regarding the ALERT65 platform.
- To respond to specific instructions/requests from the Operations Director.
- To attend team meetings.
- To attend internal technical training (CPD) sessions.
- To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.
- To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required.
Experience
- Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications - at least L4 Food Safety essential).
- Excellent organisational skills and the ability to manage own time effectively.
- Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars.
- Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage.
Person Specification
- Strong interpersonal skills and the ability to build long-lasting relationships.
- Ability to provide a constructive approach with clients and forge a professional and valued relationship.
- A strong customer focus and excellent relationship-building skills.
- Strong process analysis skills, with a focus on optimising service provision.
- Excellent interpersonal skills.
- Strength of character and the ability to achieve positive change.
Experience
- IT: MS Office, CRM, auditing software.
- Conscientious and able to apply a consistent standard and approach.
- Proficient in the use of MS Office applications.
- Knowledge of the food safety and health and safety environment.
- Knowledge of hotel operations and associated facilities.
What do you get in return
- Lots of support/exposure / on-the-job training & development.
- 25 days holiday plus bank holidays and 3 'gift days' between Christmas and New Year.
- Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc.).
- Enhanced sick pay.
- Employee Assistance Programme, including face-to-face counselling sessions.
- Healthcare cash plan incl discounted gym membership.
- Life insurance.
- Referral bonuses and vouchers.
- A fun, sociable team… and working in the hospitality industry, we know how to throw a good party!
Hit Apply now to forward your CV.
Contact Detail:
Food Alert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Safety Auditor
✨Tip Number 1
Familiarise yourself with the latest food safety regulations and standards, especially those relevant to the hospitality sector. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the food safety and hospitality industries. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the Food Safety Auditor position.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully conducted audits or inspections. Highlight your problem-solving skills and how you've improved compliance in previous roles.
✨Tip Number 4
Research Food Alert and their clients thoroughly. Understanding their mission and the types of establishments they work with will allow you to tailor your conversation during interviews and show that you're genuinely interested in the company.
We think you need these skills to ace Food Safety Auditor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Food Safety Auditor position. Understand the key responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant food safety and health & safety experience you have, particularly in the hospitality sector. Mention specific audits or inspections you've conducted and any professional qualifications you hold.
Showcase Interpersonal Skills: Since strong interpersonal skills are crucial for this role, provide examples in your application of how you've built relationships with clients or colleagues in previous positions. This will demonstrate your ability to forge professional connections.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your passion for food safety and the hospitality industry. Mention why you want to work for Food Alert specifically and how your values align with their mission.
How to prepare for a job interview at Food Alert
✨Know Your Food Safety Regulations
Make sure you brush up on the latest food safety regulations and standards relevant to the hospitality industry. Being able to discuss these confidently will show your expertise and commitment to the role.
✨Demonstrate Your Interpersonal Skills
Since building relationships with clients is key, prepare examples of how you've successfully managed client relationships in the past. Highlight your communication skills and ability to provide constructive feedback.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks effectively. You might want to share specific instances where your organisational skills led to successful outcomes in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in situations like food poisoning investigations or audits. Think through potential scenarios and how you would handle them, demonstrating your analytical skills.
