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- Tasks: Conduct food safety inspections and audits, produce reports, and provide consultancy to clients.
- Company: Join Food Alert, a leading consultancy in food safety and health & safety, serving top UK hospitality brands.
- Benefits: Enjoy hybrid working, 25 days holiday, enhanced sick pay, and a fun, sociable team environment.
- Why this job: Be part of a mission-driven company that values relationships and offers on-the-job training in a dynamic industry.
- Qualifications: Minimum BSc in Environmental Health or equivalent experience, with strong organisational and interpersonal skills.
- Other info: Opportunity to work with high-profile clients and gain valuable experience in the hospitality sector.
The predicted salary is between 36000 - 60000 £ per year.
Working pattern: 37.5 hours, Full time
Location: Hybrid, London
Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK's most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with.
Roles and Responsibilities
- To carry out food safety and health & safety inspections and records audits at clients' premises.
- To produce reports for the clients based on these audits and inspections.
- To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.
- To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform.
- To carry out client-specific training.
- To provide advice and consultancy information for clients.
- To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups.
- To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.
- To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.
- To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.
- To provide feedback to the IT development team as necessary regarding the ALERT65 platform.
- To respond to specific instructions/requests from the Operations Director.
- To attend team meetings.
- To attend internal technical training (CPD) sessions.
- To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.
- To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required.
Experience
- Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications - at least L4 Food Safety essential).
- Excellent organisational skills and the ability to manage own time effectively.
- Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars.
- Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage.
Person Specification
- Strong interpersonal skills and the ability to build long-lasting relationships.
- Ability to provide a constructive approach with clients and forge a professional and valued relationship.
- A strong customer focus and excellent relationship-building skills.
- Strong process analysis skills, with a focus on optimising service provision.
- Excellent interpersonal skills.
- Strength of character and the ability to achieve positive change.
Experience
- IT: MS Office, CRM, auditing software.
- Conscientious and able to apply a consistent standard and approach.
- Proficient in the use of MS Office applications.
- Knowledge of the food safety and health, and safety environment.
- Knowledge of hotel operations and associated facilities.
What do you get in return
- Lots of support/exposure / on-the-job training & development.
- 25 days holiday plus bank holidays and 3 'gift days' between Christmas and New Year.
- Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc).
- Enhanced sick pay.
- Employee Assistance Programme, including face-to-face counselling sessions.
- Healthcare cash plan incl discounted gym membership.
- Life insurance.
- Referral bonuses and vouchers.
- A fun, sociable team… and working in the hospitality industry, we know how to throw a good party!
Hit 'Apply' now to forward your CV.
Consultant employer: Food Alert
Contact Detail:
Food Alert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consultant
✨Tip Number 1
Familiarise yourself with the specific food safety and health regulations relevant to the hospitality sector. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the food safety and hospitality industries. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the Consultant position.
✨Tip Number 3
Prepare to discuss your experience with auditing and risk assessments in detail. Be ready to share specific examples of how you've improved safety standards in previous roles, as this will showcase your expertise.
✨Tip Number 4
Research Food Alert and their clients thoroughly. Understanding their mission and the types of establishments they work with will allow you to tailor your conversation and show genuine interest during the interview process.
We think you need these skills to ace Consultant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Consultant position. Tailor your application to highlight relevant experience in food safety and health & safety.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with food safety audits, risk assessments, and client management, particularly within the hospitality sector. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the hospitality industry and your ability to build relationships with clients. Mention your knowledge of the ALERT65 compliance platform if applicable.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Food Alert
✨Know Your Stuff
Make sure you have a solid understanding of food safety and health & safety regulations. Brush up on relevant legislation and best practices, especially in the hospitality sector, as this will show your expertise during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience conducting audits and inspections. Be ready to share specific examples of how you've improved safety standards or resolved issues in past roles, particularly in restaurants or hotels.
✨Build Rapport
Demonstrate your strong interpersonal skills by engaging with the interviewers. Ask questions about their team and clients, and express genuine interest in building long-lasting relationships, which is crucial for a consultant role.
✨Be Organised
Highlight your organisational skills by discussing how you manage your time and prioritise tasks. Mention any tools or methods you use to stay organised, as this is essential for handling multiple clients and responsibilities effectively.
