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- Tasks: Conduct food safety audits and provide tailored consultancy to clients in hospitality.
- Company: Join Food Alert, a leading consultancy with a dynamic culture and impressive client roster.
- Benefits: Enjoy 25 days holiday, enhanced sick pay, and a healthcare cash plan.
- Why this job: Make a real impact on food safety while building your career in a supportive environment.
- Qualifications: Level 4 Food Safety qualification and experience in auditing high-risk operations preferred.
- Other info: Flexible hybrid working with opportunities for professional growth and team celebrations.
The predicted salary is between 36000 - 60000 £ per year.
Hybrid Working – A Mix of Client Visits and Remote Flexibility
Norfolk and surrounding areas
About Food Alert & The Citation Group
Food Alert is a leading food safety and health & safety consultancy working across the UK. We specialise in the hospitality sector supporting standout names like BrewDog, Dishoom, The Ivy Collection, and Citizen M, while also serving clients in retail, leisure, education, and healthcare.
We’re part of The Citation Group, one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services. With 110,000+ clients, 15 acquisitions in 3 years, and backing from KKR, Hg Capital, and HarbourVest, our growth is accelerating—and we want you to be part of it.
At Citation, we don’t just provide jobs; we build careers that inspire and empower. We’re a fast-paced, forward-thinking group that values action over politics, people over process, and passion in everything we do.
What You’ll Be Doing
- Conducting food safety and health & safety inspections and records audits at client premises.
- Producing compliance reports and practical recommendations for clients following each visit.
- Delivering risk assessments: including occupational, manual handling and PPE - particularly in hospitality environments.
- Supporting new client onboarding, including the implementation of our digital compliance platform, ALERT65.
- Providing tailored advice, consultancy and training to clients across a wide range of environments.
- Acting as Account Manager for a number of clients - typically individual or small group hospitality operators.
- Conducting investigations into allegations such as food poisoning, allergen incidents or foreign body contamination.
- Participating in our Advice Line rota, offering reactive expert guidance and managing investigations.
- Offering constructive feedback to internal teams, including IT (for platform improvements) and Operations, to support continuous improvement.
- Engaging in internal training (CPD) and team development.
- Managing communications efficiently—responding to client and internal queries in a timely and professional manner.
What We’re Looking For
- A solid background in food safety and health & safety auditing, ideally in hospitality.
- A minimum Level 4 Food Safety qualification is essential, with a BSc in Environmental Health or equivalent industry experience highly desirable.
- Experience auditing high-risk operations such as hotels with spa/swimming pool facilities would be a distinct advantage.
- Excellent time management, communication, and organisational skills - you’ll need to manage a busy and varied caseload.
- An adaptable and relationship-led approach; client experience is everything to us.
- Driving Licence and car needed as travelling to clients regularly.
Who You Are
- Personable and customer-focused, with the ability to build long-term client relationships.
- Confident and constructive: someone who can influence change and drive high standards.
- Self-motivated with strong problem-solving and process-thinking capabilities.
- A true team player who contributes to a positive, proactive culture.
Why Join Us
- Tailored on-the-job training, mentoring and progression support.
- 25 days’ holiday + bank holidays + 3 ‘gift days’ over the festive period.
- Additional leave benefits (e.g. marriage week, new grandparent leave).
- Enhanced sick pay and life insurance.
- Employee Assistance Programme.
- Healthcare cash plan including discounted gym membership.
- Referral bonuses, incentive vouchers and team socials—we know how to celebrate!
Food Safety Auditor in Norwich employer: Food Alert Ltd.
Contact Detail:
Food Alert Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Safety Auditor in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the food safety and hospitality sectors. Attend industry events or join online forums where you can connect with potential employers and other professionals. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous audits, compliance reports, and any training sessions you've conducted. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 3
Practice makes perfect! Before interviews, rehearse common questions related to food safety and health & safety auditing. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals to join our team. Keep an eye on our job listings and make sure your application stands out by tailoring it to the specific role.
We think you need these skills to ace Food Safety Auditor in Norwich
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your background in food safety and health & safety auditing. We want to see how your experience aligns with what we do at Food Alert, especially in the hospitality sector.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in our job description. This shows us you’re genuinely interested in the role and understand what we’re looking for.
Be Personable: We value a personable approach, so let your personality shine through in your written application. Use a friendly tone and don’t be afraid to show your passion for food safety and client relationships—this is key for us!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at Food Alert Ltd.
✨Know Your Stuff
Make sure you brush up on your food safety and health & safety regulations. Familiarise yourself with the latest standards and practices, especially in the hospitality sector. Being able to discuss specific examples from your experience will show that you’re not just knowledgeable but also passionate about the field.
✨Showcase Your Client Skills
Since this role involves building long-term relationships with clients, be prepared to share examples of how you've successfully managed client interactions in the past. Highlight your adaptability and how you’ve tailored your approach to meet different client needs—this will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
Think of a few scenarios where you faced challenges in food safety audits or client management. Be ready to explain how you approached these issues and what solutions you implemented. This will showcase your critical thinking and problem-solving skills, which are essential for this role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to food safety and client engagement. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values. Plus, it demonstrates that you’re proactive and engaged!