At a Glance
- Tasks: Conduct food safety audits and provide tailored consultancy to clients in hospitality.
- Company: Join Food Alert, a leading consultancy with top clients like BrewDog and Dishoom.
- Benefits: Enjoy 25 days holiday, enhanced sick pay, and a healthcare cash plan.
- Why this job: Make a real impact on food safety while building your career in a dynamic environment.
- Qualifications: Level 4 Food Safety qualification and experience in auditing high-risk operations preferred.
- Other info: Flexible hybrid working with opportunities for professional growth and team celebrations.
The predicted salary is between 36000 - 60000 £ per year.
Hybrid Working – A Mix of Client Visits and Remote Flexibility
About Food Alert & The Citation Group
Food Alert is a leading food safety and health & safety consultancy working across the UK. We specialise in the hospitality sector supporting standout names like BrewDog, Dishoom, The Ivy Collection, and Citizen M, while also serving clients in retail, leisure, education, and healthcare.
We’re part of The Citation Group, one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services. With 110,000+ clients, our growth is accelerating—and we want you to be part of it.
At Citation, we don’t just provide jobs; we build careers that inspire and empower. We’re a fast-paced, forward-thinking group that values action over politics, people over process, and passion in everything we do.
What You’ll Be Doing
- Conducting food safety and health & safety inspections and records audits at client premises.
- Producing compliance reports and practical recommendations for clients following each visit.
- Delivering risk assessments: including occupational, manual handling and PPE - particularly in hospitality environments.
- Supporting new client onboarding, including the implementation of our digital compliance platform, ALERT65.
- Providing tailored advice, consultancy and training to clients across a wide range of environments.
- Acting as Account Manager for a number of clients - typically individual or small group hospitality operators.
- Conducting investigations into allegations such as food poisoning, allergen incidents or foreign body contamination.
- Participating in our Advice Line rota, offering reactive expert guidance and managing investigations.
- Offering constructive feedback to internal teams, including IT (for platform improvements) and Operations, to support continuous improvement.
- Engaging in internal training (CPD) and team development.
- Managing communications efficiently—responding to client and internal queries in a timely and professional manner.
What We’re Looking For
- A solid background in food safety and health & safety auditing, ideally in hospitality.
- A minimum Level 4 Food Safety qualification is essential, with a BSc in Environmental Health or equivalent industry experience highly desirable.
- Experience auditing high-risk operations such as hotels with spa/swimming pool facilities would be a distinct advantage.
- Excellent time management, communication, and organisational skills - you’ll need to manage a busy and varied caseload.
- An adaptable and relationship-led approach; client experience is everything to us.
- Driving Licence and car needed as travelling to clients regularly.
Who You Are
- Personable and customer-focused, with the ability to build long-term client relationships.
- Confident and constructive: someone who can influence change and drive high standards.
- Self-motivated with strong problem-solving and process-thinking capabilities.
- A true team player who contributes to a positive, proactive culture.
Why Join Us
- Tailored on-the-job training, mentoring and progression support.
- 25 days’ holiday + bank holidays + 3 ‘gift days’ over the festive period.
- Additional leave benefits (e.g. marriage week, new grandparent leave).
- Enhanced sick pay and life insurance.
- Employee Assistance Programme.
- Healthcare cash plan including discounted gym membership.
- Referral bonuses, incentive vouchers and team socials—we know how to celebrate.
Food Safety Auditor in Norfolk employer: Food Alert Ltd.
Contact Detail:
Food Alert Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Safety Auditor in Norfolk
✨Network Like a Pro
Get out there and connect with people in the food safety and hospitality sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Show Off Your Skills
When you land that interview, make sure to highlight your experience and qualifications. Bring examples of your past work, especially any audits or compliance reports you've done. This is your chance to shine and show how you can add value to our team at Food Alert!
✨Tailor Your Approach
Each client is unique, so adapt your communication style to fit their needs. Whether it’s a casual chat or a formal presentation, being flexible will help you build those all-important relationships. Remember, we’re all about client experience here at Citation!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates about our amazing company culture.
We think you need these skills to ace Food Safety Auditor in Norfolk
Some tips for your application 🫡
Show Your Passion for Food Safety: When writing your application, let your enthusiasm for food safety and health & safety shine through. We want to see that you’re not just qualified, but genuinely excited about making a difference in the hospitality sector.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Food Safety Auditor role. Highlight relevant experience and qualifications, especially your Level 4 Food Safety qualification and any auditing experience in high-risk operations. We love seeing how your background aligns with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show off your organisational skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Food Alert Ltd.
✨Know Your Stuff
Make sure you brush up on your food safety and health & safety regulations. Familiarise yourself with the latest standards and practices, especially in the hospitality sector. Being able to discuss specific examples from your experience will show that you're not just knowledgeable but also passionate about the field.
✨Showcase Your Client Skills
Since this role involves building long-term relationships with clients, be prepared to share examples of how you've successfully managed client interactions in the past. Highlight your adaptability and how you've tailored your approach to meet different client needs—this will resonate well with their focus on customer experience.
✨Demonstrate Problem-Solving Abilities
Think of a few scenarios where you've had to tackle challenges in food safety or health & safety audits. Be ready to explain your thought process and the steps you took to resolve these issues. This will showcase your self-motivation and problem-solving skills, which are key for this role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and the specific challenges they face in the industry. This not only shows your interest in the role but also gives you a chance to assess if the company is the right fit for you. Remember, interviews are a two-way street!