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- Tasks: Respond to customer queries and manage incident reports in a fast-paced environment.
- Company: Leading food safety organisation with a passionate team.
- Benefits: Competitive salary, supportive work culture, and opportunities for growth.
- Why this job: Make a difference in food safety while developing your customer service skills.
- Qualifications: Strong customer focus, interpersonal skills, and proficiency in Microsoft Office.
- Other info: Experience with Salesforce is a plus; join us for a rewarding challenge!
The predicted salary is between 36000 - 60000 £ per year.
A leading food safety organization is seeking a dedicated individual for their Advice Line, where you will respond to customer queries and manage incident reports.
The ideal candidate will demonstrate strong customer focus, exceptional interpersonal skills, and proficiency in Microsoft Office. Experience with Salesforce is desirable.
If you thrive in a fast-paced environment and are ready for a challenge, we invite you to apply and join this passionate team!
Food Safety Advice Line Coordinator employer: Food Alert Ltd.
Contact Detail:
Food Alert Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Safety Advice Line Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the food safety industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way, especially those related to customer service and incident management. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with Microsoft Office or Salesforce, make sure to highlight that in conversations. Being tech-savvy is a big plus in this role, so don’t be shy about it!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It shows initiative and gives us a chance to see your enthusiasm for joining our team.
We think you need these skills to ace Food Safety Advice Line Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer focus and interpersonal skills. We want to see how your experience aligns with the role of Food Safety Advice Line Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about food safety and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through!
Show Off Your Tech Skills: Since proficiency in Microsoft Office is a must, make sure to mention any specific tools or projects you've worked on. If you have experience with Salesforce, definitely highlight that too – it could give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Food Alert Ltd.
✨Know Your Stuff
Make sure you brush up on food safety regulations and common queries that customers might have. Familiarise yourself with the organisation's mission and values, as well as any recent news or updates in the food safety sector. This will show your genuine interest and commitment to the role.
✨Show Off Your Interpersonal Skills
Since this role involves responding to customer queries, practice demonstrating your exceptional interpersonal skills. Think of examples from your past experiences where you successfully handled difficult situations or provided excellent customer service. Be ready to share these stories during the interview.
✨Get Comfortable with Tech
Proficiency in Microsoft Office is a must, so make sure you're familiar with Word, Excel, and PowerPoint. If you have experience with Salesforce, be prepared to discuss how you've used it in previous roles. If not, consider doing a quick online tutorial to get a basic understanding of its functionalities.
✨Prepare for Fast-Paced Scenarios
This role thrives in a fast-paced environment, so think about how you handle pressure and tight deadlines. Prepare to discuss specific instances where you've successfully managed multiple tasks or dealt with urgent customer needs. This will demonstrate your ability to thrive in a challenging setting.
