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- Tasks: Conduct food safety inspections and audits at exciting hospitality venues.
- Company: Join Food Alert, a leading consultancy in food and health safety with top UK clients.
- Benefits: Enjoy 25 days holiday, enhanced sick pay, and a fun, sociable team environment.
- Why this job: Make a real impact in the hospitality industry while developing your skills and career.
- Qualifications: BSc in Environmental Health or equivalent experience, plus L4 Food Safety certification required.
- Other info: Opportunity for on-the-job training and to work with high-profile restaurants and hotels.
The predicted salary is between 28800 - 43200 £ per year.
Based in central London & Wellingborough operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with.
Roles and Responsibilities
- To carry out food safety and health & safety inspections and records audits at clients’ premises.
- To produce reports for the clients based on these audits and inspections.
- To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.
- To conduct new client set up visits, including the implementation of our ALERT65 compliance platform.
- To carry out client-specific training.
- To provide advice and consultancy information for clients.
- To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups.
- To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.
- To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.
- To provide feedback to Account Managers where necessary following visits to client premises to assist with the improvement of relationships between Food Alert and the client.
- To provide feedback to the IT development team as necessary regarding the ALERT65 platform.
- To respond to specific instructions/requests from the Operations Director.
- To attend team meetings.
- To attend internal technical training (CPD) sessions.
- To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.
- To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required.
Experience
- Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).
- Excellent organisational skills and the ability to manage own time effectively.
- Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars.
- Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels would be an advantage.
Person Specification
- Strong interpersonal skills and the ability to build long lasting relationships.
- Ability to provide a constructive approach with clients and forge a professional and valued relationship.
- A strong customer focus and excellent relationship building skills.
- Strong process analysis skills, with a focus on optimising service provision.
- Excellent interpersonal skills.
- Strength of character and the ability to achieve positive change.
What do you get in return
- Lots of support / exposure / on the job training & development.
- 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year.
- Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild etc).
- Enhanced sick pay.
- Employee Assistance Programme including face to face counselling sessions.
- Healthcare cash plan incl discounted gym membership.
- Life insurance.
- Referral bonuses and vouchers.
- A fun, sociable team… and working in the hospitality industry we know how to throw a good party!
Contact Detail:
Food Alert Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Environmental Health Officer
✨Tip Number 1
Familiarise yourself with the latest food safety regulations and health & safety standards in the hospitality sector. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the food safety and hospitality industries. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully conducted audits or inspections. Highlighting your practical knowledge will set you apart from other candidates.
✨Tip Number 4
Showcase your interpersonal skills by preparing to discuss how you've built relationships with clients in previous roles. Being able to demonstrate your ability to foster strong connections is crucial for this position.
We think you need these skills to ace Environmental Health Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food safety and health & safety. Emphasise any qualifications, such as a BSc in Environmental Health or L4 Food Safety, and include specific examples of audits or inspections you've conducted.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality sector and your understanding of the role. Mention specific clients or projects from Food Alert that resonate with you and explain how your skills can contribute to their mission.
Highlight Interpersonal Skills: Since strong interpersonal skills are crucial for this role, provide examples in your application of how you've built relationships with clients or colleagues in previous positions. This will demonstrate your ability to forge professional connections.
Showcase Problem-Solving Abilities: Include instances where you've successfully resolved issues related to food safety or health & safety. This could involve conducting risk assessments or managing client queries effectively, showcasing your analytical and constructive approach.
How to prepare for a job interview at Food Alert Ltd
✨Know Your Stuff
Make sure you brush up on your food safety and health & safety regulations. Familiarise yourself with the latest standards and practices, especially those relevant to the hospitality sector. This will show that you're not just qualified but genuinely passionate about the field.
✨Showcase Your Experience
Be ready to discuss your previous experience conducting audits and inspections. Prepare specific examples of challenges you've faced and how you overcame them. This will demonstrate your problem-solving skills and ability to handle real-world situations.
✨Build Rapport
Since strong interpersonal skills are crucial for this role, practice building rapport during the interview. Engage with your interviewers, ask questions, and show genuine interest in their work. This will help you stand out as a candidate who can foster long-lasting relationships with clients.
✨Prepare Questions
Have a list of thoughtful questions ready to ask at the end of the interview. Inquire about the company culture, team dynamics, or specific challenges they face in the hospitality sector. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
