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- Tasks: Conduct food safety inspections and audits at various hospitality venues.
- Company: Join Food Alert, a top consultancy in food and health safety with exciting clients like Brewdog and Dishoom.
- Benefits: Enjoy 25 days holiday, enhanced sick pay, and a fun, sociable team environment.
- Why this job: Make a real impact in the hospitality industry while developing your skills and building relationships.
- Qualifications: A BSc in Environmental Health or equivalent experience, plus L4 Food Safety certification required.
- Other info: Opportunity for on-the-job training and unique perks like extra time off for special occasions.
The predicted salary is between 28800 - 42000 £ per year.
Based in central London & Wellingborough operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with.
Roles and Responsibilities
- To carry out food safety and health & safety inspections and records audits at clients’ premises.
- To produce reports for the clients based on these audits and inspections.
- To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.
- To conduct new client set up visits, including the implementation of our ALERT65 compliance platform.
- To carry out client-specific training.
- To provide advice and consultancy information for clients.
- To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups.
- To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.
- To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.
- To provide feedback to Account Managers where necessary following visits to client premises to assist with the improvement of relationships between Food Alert and the client.
- To provide feedback to the IT development team as necessary regarding the ALERT65 platform.
- To respond to specific instructions/requests from the Operations Director.
- To attend team meetings.
- To attend internal technical training (CPD) sessions.
- To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.
- To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required.
Experience
- Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).
- Excellent organisational skills and the ability to manage own time effectively.
- Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars.
- Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels would be an advantage.
Person Specification
- Strong interpersonal skills and the ability to build long lasting relationships.
- Ability to provide a constructive approach with clients and forge a professional and valued relationship.
- A strong customer focus and excellent relationship building skills.
- Strong process analysis skills, with a focus on optimising service provision.
- Excellent interpersonal skills.
- Strength of character and the ability to achieve positive change.
What do you get in return
- Lots of support / exposure / on the job training & development.
- 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year.
- Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild etc).
- Enhanced sick pay.
- Employee Assistance Programme including face to face counselling sessions.
- Healthcare cash plan incl discounted gym membership.
- Life insurance.
- Referral bonuses and vouchers.
- A fun, sociable team… and working in the hospitality industry we know how to throw a good party!
Environmental Health Officer employer: Food Alert Ltd
Contact Detail:
Food Alert Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Environmental Health Officer
✨Tip Number 1
Familiarise yourself with the latest food safety regulations and health & safety standards in the hospitality sector. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the food safety and health & safety industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for positions like the Environmental Health Officer.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully conducted audits or inspections. Highlighting your practical skills will set you apart from other candidates.
✨Tip Number 4
Research Food Alert and their clients thoroughly. Understanding their mission, values, and the types of establishments they work with will allow you to tailor your conversation and show genuine interest during the interview process.
We think you need these skills to ace Environmental Health Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food safety and health & safety, particularly within the hospitality sector. Include specific examples of audits or inspections you've conducted.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food safety and your understanding of the hospitality industry. Mention any notable clients or projects you've worked on that align with Food Alert's mission.
Highlight Relevant Qualifications: Clearly list your qualifications, especially your BSc in Environmental Health or equivalent, and any professional certifications like L4 Food Safety. This will demonstrate your expertise and commitment to the field.
Showcase Interpersonal Skills: In your application, emphasise your strong interpersonal skills and ability to build relationships. Provide examples of how you've successfully managed client relationships or resolved issues in previous roles.
How to prepare for a job interview at Food Alert Ltd
✨Know Your Stuff
Make sure you brush up on your food safety and health & safety regulations. Familiarise yourself with the latest standards and practices, especially those relevant to the hospitality sector. This will show that you're not only qualified but also genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous experience conducting audits and inspections. Be ready to share specific examples of how you've handled challenges in the past, particularly in hospitality settings. This will demonstrate your practical knowledge and problem-solving skills.
✨Build Rapport
Since strong interpersonal skills are crucial for this role, practice building rapport during the interview. Engage with your interviewers, ask questions about their experiences, and show genuine interest in their work. This will help you stand out as a candidate who can foster long-lasting relationships.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-life situations, such as food poisoning investigations or client training sessions. Think through your approach to these scenarios beforehand, and be prepared to explain your thought process clearly.
