Solution Engineer, EMEA (Pre-Sales)
Solution Engineer, EMEA (Pre-Sales)

Solution Engineer, EMEA (Pre-Sales)

London Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Collaborate with global enterprises to solve complex customer challenges and deliver impactful solutions.
  • Company: Fonoa automates tax-related workflows for internet companies with innovative API and UI products.
  • Benefits: Join a high-growth startup with opportunities for learning and innovation in a dynamic environment.
  • Why this job: Make a significant impact while working cross-functionally and championing customer success.
  • Qualifications: Proficient in English, strong ownership mindset, technical aptitude, and eagerness to learn.
  • Other info: Ideal for those passionate about tech and looking to grow in a fast-paced startup culture.

The predicted salary is between 28800 - 48000 £ per year.

As a Solutions Engineer at Fonoa, you will collaborate with leading global enterprises and work cross-functionally to identify and solve complex customer challenges. You will lead technical engagements, leveraging your discovery expertise to design and implement high-value solutions tailored to our clients’ needs. In partnership with our sales team, you will ensure the delivery of impactful and effective solutions, driving success for both our customers and Fonoa.

Our products

We have a suite of API and UI products that automate tax-related workflows for any internet company. Those products are Lookup , Tax , Returns , Data sharing , and E-Invoicing .

What you will do

  • Partner with our Sales team to articulate the Fonoa value proposition, vision, and strategy to customers.
  • Create and deliver product and technical presentations to new and existing customers.
  • Qualify sales opportunities through technical discovery based on needs and problems with customers.
  • Be an expert in Fonoa’s API capabilities, advocate for improvements and influence the product roadmap with internal product teams to solve business challenges.
  • Drive technical discussions with customers, answering questions and providing guidance on technical features and integration.
  • Own technical scoping, gap analysis, and technical implementation plans.
  • Identify opportunities for process improvements and innovation within the organisation.
  • You are comfortable supporting customers on technical issues where necessary.
  • You are extremely organised and apply a methodical approach to delivering.

You would be a great fit if

  • You are fully proficient in English. Written and spoken, we are from around the world, but we work in English.
  • You have a strong sense of ownership and care deeply about customer experience.
  • You have a technical mindset and a desire to grow technically.
  • You are eager to learn and comfortable diving into complex problem spaces, which can encompass tax technology challenges.
  • You always champion the customer and balance product requests against the company vision.
  • You want to make a severe impact and are excited about working in a high-growth startup.

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Solution Engineer, EMEA (Pre-Sales) employer: Fonoa

At Fonoa, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Solutions Engineer in the EMEA region, you will have the opportunity to work with leading global enterprises, driving impactful solutions while enjoying a supportive environment that encourages professional growth and development. With a focus on employee well-being and a commitment to continuous learning, Fonoa offers unique advantages such as flexible working arrangements and a dynamic team atmosphere, making it an ideal place for those looking to make a meaningful impact in the tech industry.
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Contact Detail:

Fonoa Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Solution Engineer, EMEA (Pre-Sales)

✨Tip Number 1

Familiarize yourself with Fonoa's suite of products, especially the API capabilities. Understanding how these tools automate tax-related workflows will help you articulate their value proposition effectively during interviews.

✨Tip Number 2

Prepare to discuss your experience in technical discovery and how you've previously identified customer needs. Be ready to share specific examples where you've successfully solved complex challenges for clients.

✨Tip Number 3

Showcase your ability to collaborate cross-functionally. Highlight any past experiences where you've worked closely with sales teams or product teams to deliver impactful solutions, as this is crucial for the role.

✨Tip Number 4

Demonstrate your passion for continuous learning and growth in the technical space. Discuss any relevant courses, certifications, or projects that showcase your eagerness to dive into complex problem areas, particularly in tax technology.

We think you need these skills to ace Solution Engineer, EMEA (Pre-Sales)

Technical Presentation Skills
API Knowledge
Customer Engagement
Problem-Solving Skills
Technical Discovery
Gap Analysis
Implementation Planning
Process Improvement
Organizational Skills
Collaboration with Sales Teams
Adaptability to Complex Challenges
Strong Communication Skills
Ownership and Accountability
Desire for Technical Growth

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Solutions Engineer position at Fonoa. Understand the key responsibilities and required skills, especially around technical engagement and customer interaction.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in pre-sales, technical support, or customer engagement. Showcase specific examples where you've solved complex problems or delivered impactful solutions.

Showcase Technical Skills: Make sure to detail your technical skills, particularly those related to API capabilities and tax technology. If you have experience with similar products or technologies, mention them to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a personalized cover letter that articulates your passion for the role and the company. Discuss how your values align with Fonoa's mission and how you can contribute to their success through your technical expertise and customer-focused approach.

How to prepare for a job interview at Fonoa

✨Understand Fonoa's Value Proposition

Before the interview, make sure you have a solid grasp of Fonoa's products and how they solve customer challenges. Be prepared to articulate the value proposition clearly and demonstrate how your skills align with their mission.

✨Showcase Your Technical Expertise

As a Solutions Engineer, you'll need to demonstrate your technical knowledge, especially regarding APIs and tax technology. Prepare to discuss your previous experiences with similar technologies and how you've successfully implemented solutions in the past.

✨Prepare for Technical Discovery Questions

Expect questions that assess your ability to qualify sales opportunities through technical discovery. Practice articulating how you would approach understanding a customer's needs and how you would identify potential solutions.

✨Demonstrate Your Organisational Skills

Fonoa values a methodical approach to delivering solutions. Be ready to share examples of how you've managed complex projects or technical implementations in an organized manner, highlighting your attention to detail and ability to drive results.

Solution Engineer, EMEA (Pre-Sales)
Fonoa
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  • Solution Engineer, EMEA (Pre-Sales)

    London
    Full-Time
    28800 - 48000 £ / year (est.)

    Application deadline: 2027-03-11

  • F

    Fonoa

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