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For Companies At a Glance
- Tasks: Collaborate with global enterprises to solve complex customer challenges and deliver impactful solutions.
- Company: Join Fonoa, a high-growth startup revolutionising tax technology.
- Benefits: Full-time role with opportunities for growth and a focus on customer experience.
- Why this job: Make a real impact in a dynamic environment while developing your technical skills.
- Qualifications: Proficient in English, strong ownership mindset, and eagerness to learn.
- Other info: Be part of a collaborative team driving innovation in software development.
The predicted salary is between 28800 - 48000 £ per year.
As a Solutions Engineer at Fonoa, you will collaborate with leading global enterprises and work cross-functionally to identify and solve complex customer challenges. You will lead technical engagements, leveraging your discovery expertise to design and implement high-value solutions tailored to our clients' needs. In partnership with our sales team, you will ensure the delivery of impactful and effective solutions, driving success for both our customers and Fonoa.
Our products include a suite of API and UI products that automate tax-related workflows for any internet company, such as Lookup, Tax, Returns, Data sharing, and E-Invoicing.
What you will do:
- Partner with our Sales team to articulate the Fonoa value proposition, vision, and strategy to customers.
- Create and deliver product and technical presentations to new and existing customers.
- Qualify sales opportunities through technical discovery based on needs and problems with customers.
- Be an expert in Fonoa's API capabilities, advocate for improvements, and influence the product roadmap with internal product teams to solve business challenges.
- Drive technical discussions with customers, answering questions and providing guidance on technical features and integration.
- Own technical scoping, gap analysis, and technical implementation plans.
- Identify opportunities for process improvements and innovation within the organisation.
- Support customers on technical issues where necessary.
- Apply a methodical approach to delivering.
You would be a great fit if:
- You are fully proficient in English, both written and spoken.
- You have a strong sense of ownership and care deeply about customer experience.
- You have a technical mindset and a desire to grow technically.
- You are eager to learn and comfortable diving into complex problem spaces, which can encompass tax technology challenges.
- You always champion the customer and balance product requests against the company vision.
- You want to make a severe impact and are excited about working in a high-growth startup.
Seniority level: Entry level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Software Development
Solution Engineer in London employer: Fonoa
Contact Detail:
Fonoa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Engineer in London
✨Tip Number 1
Get to know Fonoa's products inside out! Familiarise yourself with our API documentation and understand how our solutions can solve customer challenges. This knowledge will help you shine during technical discussions.
✨Tip Number 2
Practice your presentation skills! As a Solutions Engineer, you'll need to deliver product and technical presentations. Grab a friend or family member and run through your pitch to build confidence and clarity.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn, join relevant groups, and engage in conversations about tax technology. This can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Fonoa team. Don’t miss out on this opportunity!
We think you need these skills to ace Solution Engineer in London
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what a Solutions Engineer does at Fonoa. Dive into the job description and think about how your skills match up with what we're looking for. This will help you tailor your application to show us why you're the perfect fit!
Show Your Technical Side: Since this role involves a lot of technical discussions and API knowledge, don’t shy away from showcasing your technical skills in your application. Mention any relevant experience or projects that highlight your understanding of APIs and problem-solving abilities. We love seeing candidates who can dive deep into tech!
Be Customer-Centric: At Fonoa, we care deeply about customer experience. In your application, share examples of how you've championed customer needs in the past. Whether it’s through previous roles or personal projects, showing us your commitment to customer satisfaction will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Fonoa and what we stand for!
How to prepare for a job interview at Fonoa
✨Know the API Inside Out
Before your interview, dive deep into Fonoa's API documentation. Familiarise yourself with the key features and endpoints, as this will help you articulate how you can leverage these tools to solve customer challenges effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've tackled complex problems. Be ready to discuss how you approached these challenges and the impact your solutions had, especially in a technical context.
✨Understand the Customer Perspective
Think about how Fonoa’s products can benefit customers. During the interview, demonstrate your understanding of customer needs and how you would advocate for their experience while balancing it with the company's vision.
✨Practice Technical Presentations
Since you'll be delivering product and technical presentations, practice explaining complex concepts in simple terms. This will not only boost your confidence but also show your ability to communicate effectively with both technical and non-technical audiences.
