Fonoa Technologies ltd. is seeking a Manager of Customer Success to lead and develop a high-performing Customer Success Managers team. This role involves driving customer adoption, retention, and expansion while collaborating across departments. You will shape the function during its growth phase and have a genuine influence on scaling Fonoa's customer success motion.
The ideal candidate has 5+ years in Customer Success, with demonstrated ownership of revenue outcomes and strong leadership skills. You will be pivotal in establishing operational excellence and customer engagement strategies.
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