At a Glance
- Tasks: Manage customer accounts and enhance the value of our AI phone assistant.
- Company: Join Fonio, Europe's leader in AI phone agents for SMBs.
- Benefits: Competitive salary with uncapped commission and growth opportunities.
- Other info: Collaborate closely with Product, Marketing, and Customer Success teams.
- Why this job: Be part of a fast-scaling startup and make a real impact.
- Qualifications: 1+ year in B2B SaaS sales or account management; fluent in English.
The predicted salary is between 38250 - 46750 £ per year.
We grew from $1M to $10M ARR in under 12 months and now serve 10,000+ customers. Fonio is Europe’s market leader for AI phone agents for SMBs. We move fast, take ownership, give direct feedback, and avoid politics and unnecessary meetings.
You actively manage our existing customer accounts and act as their primary point of contact across the entire customer lifecycle. Your focus is on continuously increasing the value our AI phone assistant delivers, expanding use cases, and identifying additional potential.
Alongside the commercial side, you carry a strong customer success component: you ensure customers are successfully onboarded, use the product optimally, and stay satisfied long-term. You work closely with Customer Success, Product, and Marketing, ensuring clean handovers, reliable forecasts, and a well-maintained pipeline in the CRM.
- Account Ownership: Expansion Sales: Identifying and realising growth potential within existing accounts.
- Customer Success Focus: Regular touchpoints, QBRs, and proactive support to maximise customer success.
- Structured account planning, clean CRM maintenance, and reliable revenue forecasting.
- Close collaboration with Customer Success, Product, and Marketing.
- Actively shaping our account & expansion motion in a fast-scaling AI startup.
€65,000 – €95,000 OTE (base + uncapped commission, depending on experience)
At least 1 year of experience in B2B SaaS sales, account management, or customer success (startup/scale-up a plus). Native-level English, confident in calls, reviews & demos.
Key - accountmanager - Retail (internationaal) in London employer: Fonio Gmbh
Fonio is an exceptional employer, offering a dynamic work environment in the heart of Vienna where innovation thrives. With a strong focus on employee growth and collaboration, team members enjoy the benefits of working with cutting-edge AI technology while being part of a rapidly expanding company that values direct feedback and ownership. The competitive compensation package, including uncapped commission, alongside the opportunity to shape customer success in a fast-paced startup, makes Fonio an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Key - accountmanager - Retail (internationaal) in London
✨Get to Know the Sales Scene
Dive into sales-related events and meetups in your area, like industry conferences or networking events. It’s a great way to not only learn more about potential employers but also to build connections that could lead to a sweet internship, like with Fonio Gmbh.
✨Leverage University Resources
Check out your university’s career services for workshops and events specifically focused on sales roles. They often have partnerships with companies looking to hire interns, so keep an eye on those alerts – you might just find an opportunity at Fonio Gmbh!
✨Show Off Your Passion
Create a personal project or blog sharing insights about sales trends or case studies. This not only demonstrates your passion and knowledge but also acts as a conversation starter when you chat with pros in the field. Don’t forget to link this in your applications!
✨Apply Directly and Early
Usually, sales internships are competitive, so applying directly through our website for roles like the one at Fonio Gmbh can really set you apart. Keep your eyes peeled for early talent programmes—we want to see you shine!
We think you need these skills to ace Key - accountmanager - Retail (internationaal) in London
Some tips for your application 🫡
Show Off Your Sales Savvy:In the world of sales and business development, it's all about showcasing your knack for persuasion and relationship-building. Highlight any relevant projects, experiences, or coursework that demonstrate your ability to engage customers or develop business strategies, even if they're from university or previous internships.
Tailor Your CV for Impact:When crafting your CV, emphasise experiences that reflect your understanding of the sales process—think about any roles in your past where you’ve managed accounts, carried out market research, or used CRM tools. Use bullet points to make it easy to read and ensure it shows your potential as a driven intern ready to learn and grow.
Craft a Compelling Cover Letter:Your cover letter is where we want to see your passion for sales shine through. Share a specific example of a time you successfully convinced someone of your point of view or how you handled a challenging situation. Highlight your eagerness to absorb knowledge from the team at Fonio Gmbh during this internship.
Let Your Personality Shine:Sales is all about connection, so don’t shy away from letting your personal brand shine through in your application. Whether it’s a unique anecdote or a personal motto that drives you, make sure to infuse your personality into your CV and cover letter to give us a glimpse of who you are beyond just qualifications.
How to prepare for a job interview at Fonio Gmbh
✨Know Your Numbers
In sales and business development, it’s all about the metrics! Brush up on key performance indicators (KPIs) and be ready to discuss how you can contribute to meeting sales targets. They might throw some numbers your way, so a good grasp of conversion rates and sales funnel stages can set you apart.
✨Research Your Prospective Client
For your internship at Fonio Gmbh, make sure to research their client base! Understanding who they are selling to and the challenges those clients face can be a game-changer in your interview. Show them you’re already thinking like a sales pro by suggesting potential strategies tailored to their market!
✨Be Ready for Role-Playing Scenarios
Expect a bit of role-playing during your interview. They might ask you to sell something on the spot or present a pitch. Practice common objections and how to handle them, as demonstrating your ability to communicate effectively and think on your feet is key in sales!
✨Show Your Enthusiasm for Learning
As an intern, they want to know that you're eager to learn and grow. Share experiences where you’ve taken initiative to dive deeper into sales techniques or customer interactions. They're looking for a fresh perspective, so don’t hesitate to showcase your passion for the industry and your adaptability.
