At a Glance
- Tasks: Handle inbound sales enquiries and provide excellent customer service without cold calling.
- Company: Join Fonehouse, a close-knit team in the telecommunications industry.
- Benefits: Enjoy a competitive salary, health care cash plan, generous holidays, and commission opportunities.
- Other info: Dynamic workplace culture with daily challenges and excellent career growth potential.
- Why this job: Kickstart your career in sales with training and a supportive environment.
- Qualifications: Passionate communicators with a knack for building rapport; no experience needed!
The predicted salary is between 35000 - 60000 £ per year.
Location: Bracknell
Job Types: Full-Time, Permanent (40hr week; trading Monday - Saturday)
Salary: £24k basic with OTE £35k - £60k
Are you ready for an electrifying adventure in the world of telecommunications? Look no further! At Fonehouse, we are seeking dynamic and enthusiastic individuals to join our top-notch team of Sales Executives. Get ready to dial into success and enjoy an array of incredible benefits along the way, including:
- Health Care Cash Plan: Your wellbeing matters to us! Enjoy the peace of mind that comes with a comprehensive health care cash plan that keeps you covered.
- Pension: We invest in your future! Our generous pension plan ensures you'll have a secure and comfortable retirement down the line.
- Above Statutory Holidays: Life's too short not to enjoy ample time off! You'll receive a generous holiday package that goes beyond the standard, allowing you to recharge and explore exciting destinations.
- Commission: Your hard work won't go unnoticed! Our commission structure rewards your dedication and sales prowess, providing an extra boost to your bank account.
- Daily and Weekly Challenges: Ready for some friendly competition? We've got you covered! Engage in thrilling daily and weekly challenges that let you earn exciting bonuses and rewards.
Main Tasks and Responsibilities:
- Handling all inbound sales enquiries and dialling our existing customers on a retention basis - there is no cold calling with this role!
- Influence customer purchasing, handle objections efficiently and provide customers with an excellent service.
- Processing orders of Mobile devices and broadband through B2C and B2B channels.
- Maintain knowledge of products and services, in order to share knowledge and answer questions from customers, adding value to all interactions with customers.
- Process orders accurately, following process and procedure to ensure that high standards of compliance are maintained.
- Accurately and efficiently enter customer information into company databases for mailing and billing purposes.
What We're Looking For:
- Passionate communicators who possess charisma and a knack for building rapport.
- Self-motivated go-getters who thrive in a target-driven environment.
- Quick learners who can adapt to new products and services with ease.
- Resilient individuals who embrace challenges and turn them into opportunities.
- Team players who bring positive vibes and foster a supportive workplace culture.
No previous experience is required as we will provide training, however candidates with Broadband or B2B sales experience will also be considered.
Why Fonehouse:
We are proud of our small company culture and the close-knit, family atmosphere that exists within our organisation. We are committed to putting the customer at the heart of everything we do, from the homely designs of our stores and our impartial sales process to our friendly, knowledgeable team and company values. Based in Berkshire, our call centre is made up of knowledgeable sales teams and friendly customer service agents who provide customers with the most accurate and cutting-edge advice on the best mobile handsets on the market. Our sales team know everything there is to know about matching customers to the ideal network tariff, advising on the specifications of the latest handsets and helping to solve any queries a customer might have after a sale.
If this Trainee Sales Executive role is of interest, apply now to be immediately considered.
Trainee Sales Executive employer: Fonehouse
At Fonehouse, we pride ourselves on fostering a vibrant and supportive work culture that feels like family. As a Trainee Sales Executive in Bracknell, you'll benefit from a comprehensive health care cash plan, a generous pension scheme, and an above-statutory holiday package, all while enjoying the thrill of daily challenges and a rewarding commission structure. Join us to embark on a fulfilling career where your growth is nurtured, and your contributions are celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Sales Executive
✨Join Sales Networking Events
Get yourself to local sales networking events and workshops. These are prime spots to connect with professionals in field sales and learn a few tricks of the trade. Plus, you might bump into hiring managers looking for fresh talent like yourself!
✨Engage with Industry Communities
Dive into online communities specific to sales, like LinkedIn groups or relevant forums. By actively participating, you'll not only expand your network but also get a sense of what skills are hot in the field right now. Who knows, you might catch the eye of someone from Fonehouse!
✨Leverage Your University Connections
As a trainee, your university's career services can be a treasure trove of opportunities. Reach out to alumni who are already in sales roles; they can provide insights and even refer you to openings at companies like Fonehouse.
✨Showcase Your Sales Skills
Create a personal pitch or a demo of your sales skills. Whether it’s a mock sales presentation or a video about your approach, it’s a great way to demonstrate your capability and passion. Make sure to highlight this in your applications to Fonehouse!
We think you need these skills to ace Trainee Sales Executive
Some tips for your application 🫡
Show off your communication skills:In field sales, having excellent communication skills is key. When you write your CV and cover letter, make sure to highlight experiences where you've successfully engaged with people or solved problems through effective communication. Use specific examples that showcase your ability to connect and persuade.
Demonstrate your passion for sales:As a trainee, it's important for us to see your enthusiasm for a career in sales. Use your cover letter to tell us why you're excited about this field and what you hope to learn with us at Fonehouse. Share any relevant experiences, even if they’re from side jobs, that sparked your interest in sales.
Tailor your CV to the field sales role:Since this is a trainee position, ensure your CV highlights transferable skills like customer service experience, teamwork, and any relevant coursework. Plus, if you've done any projects or internships that relate to sales or client interaction, definitely include those – it’ll show us you’re eager and ready to get into the field!
Express your willingness to learn and grow:Companies love to see candidates who are open to learning, especially in a trainee role. In your application, be sure to mention your willingness to learn from experienced team members and how you aim to develop your skills in field sales at Fonehouse. This’ll help us see your potential as part of our team!
How to prepare for a job interview at Fonehouse
✨Know Your Product Inside Out
As a trainee in field-sales, you're gonna want to have a thorough understanding of the products or services you’ll be selling at Fonehouse. Brush up on the unique selling points and be ready to discuss how they meet customer needs—think about how you might tailor your pitch to different types of clients.
✨Show Off Your Communication Skills
Field-sales is all about building relationships. During the interview, be prepared to demonstrate your communication skills—consider role-playing scenarios where you engage with potential clients. You might even be asked to sell something to your interviewer, so have fun with it and show your persuasive side!
✨Understand the Sales Process
Familiarise yourself with the sales funnel and how nurturing leads works. You might be quizzed on how you would handle different stages of the sales process or overcome objections, so think about real-life examples from your experiences where you’ve solved problems or led discussions.
✨Be Ready to Discuss Your Learning Potential
As a trainee, your eagerness to learn is key! Be prepared to talk about why you’re interested in field-sales and how this role at Fonehouse fits into your career path. Show them you’ve got the ambition and a willingness to develop your skills—after all, they're investing in you!
