At a Glance
- Tasks: Drive sales and repair mobile devices while engaging with customers in a fun environment.
- Company: Join a well-established mobile phone solutions company with a strong local presence.
- Benefits: Competitive salary, commission opportunities, 28 days holiday, and a supportive team culture.
- Other info: Full training provided, with excellent career growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in customer service and sales.
- Qualifications: Passion for tech, great communication skills, and a can-do attitude.
Sales and Repairs Executive
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.
We have an exciting and rewarding opportunity for a highly target driven Sales and Repairs Executive to join our small dedicated in store team in Totnes. This is a full-time, permanent position and will see you joining a well-established and growing mobile phone solutions company.
About Us
Our store forms part of a network of over fifty stores UK wide and we have a busy call centre in Bracknell and two successful retail trading websites. One of our easily recognisable brands has been an established phone retailer, trading on the High Street since the 1990's. Approaching a customer base of nearly half a million, we have contracts with major network operators such as Three and Vodafone and believe in offering our customers the absolute best customer service at fantastic prices.
The Role
Working within a small team you will be responsible for ensuring that you seek opportunities to promote the company brand locally by delivering multiple sales activities, including reaching out to previous and existing customers by phone to promote and sell products and services. You will be promoting services including mobile phone deals, broadband and Sky TV, whilst also having the opportunity to use your local knowledge and intuition to identify other ways to attract new customers locally. You will also be responsible for selling and completing mobile phone repairs (full training will be given). You will work five days a week, between Monday and Saturday 8:45 am - 5:45 pm.
Main Responsibilities:
- Generate gross profit for the store through multi-channel proactive sales activity, including outbound calling to existing customers.
- Responsible for diagnosing and fixing faults on phones and tablets. This will involve, where necessary, replacing parts, testing and reassembling phones.
- Contribute to your store's success by bringing to life our ethos of sales and customer advice, providing first-class service.
- You will be responsible for ensuring compliance standards are always met.
- Participate in training and keep up to date with all products, services, and promotions.
- Engage with customers in genuine, enjoyable conversations to understand their needs.
- Achieve daily, weekly, and monthly sales targets.
- Take pride in the appearance of the store and ensure existing and prospective customers feel welcome.
The Ideal Candidate
We believe that these things are essential for a candidate to be successful in the role:
- Passionate for all things tech, and the latest mobile handsets.
- Have a great history of providing great customers service to a variety of customers.
- Confident and able to build rapport quickly, understanding their customer needs.
- Have excellent communication skills and experience of working alone as well as part of team, achieving targets and key performance indicators, with a can-do attitude.
- Desirable would be experience of working within a fast-paced proactive sales environment or have worked in outbound sales environment or within the telecommunications industry.
Salary / Benefits / Hours
Basic Salary
Depending on experience, salaries start at the national minimum wage as detailed below:
- If age is 21 or over, the full-time salary is £26,500 based on a 40-hour week.
- If aged 18 - 20, the full-time salary is £22,568 based on a 40-hour week.
In addition to this, there will be a chance to earn commission based on target achievement and other opportunities for additional sales incentives.
Benefits:
- 28 days holiday per annum including normal bank holidays. xiskglj
- Pension - further details can be provided at interview.
If you feel you are the right candidate for the role, then please click 'apply' now! We would love to hear from you.
Sales and Repairs Executive in Exeter employer: Fonehouse
At Fonehouse, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal growth and development. Our supportive environment encourages new talent, providing comprehensive training and coaching to help you thrive in your sales career. With competitive benefits, including a health care cash plan, generous holidays, and exciting commission opportunities, you'll find a rewarding and fulfilling career path in our close-knit team based in Bracknell.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Repairs Executive in Exeter
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales and Repairs Executive at Fonehouse, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Fonehouse. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales and Repairs Executive. Sometimes, a personal touch can grab attention faster than a generic application!
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Fonehouse:When writing your cover letter, make sure to tailor your message specifically for Fonehouse. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Fonehouse
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Fonehouse that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Fonehouse that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Fonehouse’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
