At a Glance
- Tasks: Deliver luxury spa treatments and upsell products in a welcoming environment.
- Company: A stunning luxury hotel in Scotland with a focus on guest satisfaction.
- Benefits: Career development opportunities in a beautiful location.
- Why this job: Join a team dedicated to providing exceptional experiences and enhancing customer satisfaction.
- Qualifications: Trained to HNC/HND/SVQ Level 3 or equivalent with a passion for guest care.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 Β£ per year.
A luxury hotel in Scotland is looking for a Spa Therapist to deliver exceptional spa treatments in a welcoming environment. The ideal candidate will provide expert therapies, including nail and waxing treatments, while upselling spa products to enhance the customer experience.
Candidates must be trained to HNC/HND/SVQ Level 3 or equivalent and demonstrate a commitment to outstanding guest satisfaction. This role offers opportunities for career development in a stunning location.
Spa Therapist: Deliver Luxury Treatments & Upsell Products employer: Fonab Castle Hotel
Contact Detail:
Fonab Castle Hotel Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Spa Therapist: Deliver Luxury Treatments & Upsell Products
β¨Tip Number 1
Get to know the spa and its offerings inside out! Familiarise yourself with the treatments and products they use, so you can confidently discuss them during your interview. This shows your genuine interest and helps you stand out.
β¨Tip Number 2
Practice your upselling techniques! Think of ways to suggest additional treatments or products that complement the services you provide. Role-playing with a friend can help you feel more comfortable and natural when it comes to making those recommendations.
β¨Tip Number 3
Showcase your passion for guest satisfaction! During interviews, share examples of how you've gone above and beyond for clients in the past. This will demonstrate your commitment to creating a welcoming environment and ensuring every guest leaves happy.
β¨Tip Number 4
Donβt forget to apply through our website! We make it easy for you to find and apply for roles like this one. Plus, it gives us a chance to see your application directly and get you one step closer to landing that dream job!
We think you need these skills to ace Spa Therapist: Deliver Luxury Treatments & Upsell Products
Some tips for your application π«‘
Show Off Your Skills: Make sure to highlight your qualifications and experience in spa therapies. We want to see how your training aligns with the luxury treatments we offer, so donβt hold back on showcasing your expertise!
Personal Touch: When writing your application, let your personality shine through! Weβre looking for someone who can create a welcoming environment, so share a bit about your approach to guest satisfaction and how you connect with clients.
Upselling Experience: Since upselling is part of the role, include any relevant experience you have in this area. We love candidates who can enhance the customer experience by recommending products that complement their treatments.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this fantastic opportunity in our stunning location!
How to prepare for a job interview at Fonab Castle Hotel
β¨Know Your Treatments Inside Out
Make sure youβre well-versed in the spa treatments youβll be delivering. Brush up on the techniques and benefits of each therapy, especially nail and waxing treatments. This will not only show your expertise but also help you answer any technical questions confidently.
β¨Upselling Like a Pro
Prepare to discuss how you can enhance the customer experience through upselling. Think of specific products that complement the treatments you offer and be ready to share examples of how youβve successfully upsold in the past. This shows your commitment to guest satisfaction and boosts the hotel's revenue.
β¨Create a Welcoming Atmosphere
Since the role is all about providing a welcoming environment, think about how you can convey this during the interview. Share examples of how youβve made clients feel comfortable and valued in previous roles. This will demonstrate your understanding of the importance of guest experience.
β¨Show Your Commitment to Development
The job offers opportunities for career development, so express your enthusiasm for growth. Discuss any additional training or certifications youβre interested in pursuing. This shows that youβre not just looking for a job, but are invested in your professional journey within the spa industry.