Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet guests and deliver outstanding experiences in a stunning hotel setting.
- Company: Join Crerar Hotels, where passion meets hospitality in breathtaking locations.
- Benefits: Instant wage access, health rewards, career development, and exclusive discounts.
- Why this job: Be part of a caring team that creates unforgettable guest experiences every day.
- Qualifications: Passion for service is essential; previous hospitality experience is a bonus.
- Other info: Enjoy fantastic training and progression opportunities in a dynamic environment.
The predicted salary is between 20000 - 30000 £ per year.
Isle of Mull Hotel & Spa, Craignure, Isle Of Mull, Argyllshire, PA65 6BB
Join Crerar Hotels – Where Passion Meets Hospitality! At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District. Join our seasonal team at Isle of Mull Hotel, where you will provide exceptional service across various departments!
As a Guest Service Assistant, you will greet guests warmly and help deliver an outstanding guest experience. Flexibility is key as you adapt to changing needs, working with a dedicated team to ensure the hotel operates efficiently. Previous hospitality experience is a plus, but a passion for service is essential!
Responsibilities:
- Greet guests warmly and help deliver an outstanding guest experience.
- Adapt to changing needs while working with a dedicated team.
- Ensure the hotel operates efficiently.
Qualifications:
- Previous hospitality experience is a plus.
- A passion for service is essential!
Why Work with Us?
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be Part of Something Special. Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
Guest Service Assistant - Reception employer: Fonab Castle Hotel
Contact Detail:
Fonab Castle Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service Assistant - Reception
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, check out Isle of Mull Hotel & Spa online. Familiarise yourself with their services and values so you can show off your passion for hospitality during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Think about how you’d handle guest interactions and showcase your flexibility – it’s all about demonstrating that you can adapt to changing needs.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, especially in hospitality, so show them you’re ready to represent Crerar Hotels with style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for roles that match your skills and passion!
We think you need these skills to ace Guest Service Assistant - Reception
Some tips for your application 🫡
Show Your Passion for Service: When you're writing your application, let your passion for hospitality shine through! Share any experiences where you've gone the extra mile for guests or customers. We love to see that enthusiasm!
Tailor Your Application: Make sure to customise your application to fit the Guest Service Assistant role. Highlight any relevant skills or experiences that match the job description. We want to see how you can contribute to our team at Isle of Mull Hotel!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at Fonab Castle Hotel
✨Know the Company
Before your interview, take some time to research Crerar Hotels and the Isle of Mull Hotel & Spa. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Passion for Service
As a Guest Service Assistant, your passion for service is crucial. Be prepared to share examples from your past experiences where you went above and beyond for a guest or handled a challenging situation with grace. This will demonstrate that you have the right attitude and mindset for the role.
✨Emphasise Flexibility
Flexibility is key in this role, so be ready to discuss how you've adapted to changing situations in previous jobs. Whether it’s taking on different responsibilities or adjusting to last-minute changes, showcasing your adaptability will make you stand out as a candidate who can thrive in a dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Guest Service Assistant. This shows that you’re engaged and eager to learn more about the role and the company.
