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- Tasks: Provide top-notch customer service and assist with store inquiries.
- Company: Join a dynamic team focused on helping candidates find great careers.
- Benefits: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Be part of a team that values customer satisfaction and teamwork.
- Qualifications: No prior experience required; just bring your enthusiasm and willingness to learn.
- Other info: Perfect for high school and college students looking for flexible hours.
The predicted salary is between 24000 - 36000 £ per year.
This position focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, rings up purchases using the POS system. Use safe money handling procedures and secure transaction practices. Assist with training new team members. Ensures sales floor is fully stocked and items priced properly.
Team Member - Weyers Cave, VA employer: Follett Corporation
Contact Detail:
Follett Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Weyers Cave, VA
✨Tip Number 1
Familiarise yourself with our products and services before the interview. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can prepare you for real-life situations you'll encounter on the job.
✨Tip Number 3
Be ready to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to assist a customer, as this will highlight your suitability for the position.
✨Tip Number 4
Show enthusiasm during your interactions with us. A positive attitude and eagerness to learn can set you apart from other candidates and demonstrate that you're a great fit for our team.
We think you need these skills to ace Team Member - Weyers Cave, VA
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities, such as customer service and money handling. Tailor your application to highlight relevant experiences that demonstrate your ability to excel in these areas.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous customer service experience. Use bullet points to make it easy to read and focus on achievements that showcase your skills in assisting customers and handling transactions.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you've provided exceptional customer service in the past and your willingness to assist with training new team members.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Follett Corporation
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, be prepared to share specific examples of how you've successfully assisted customers in the past. Highlight your ability to handle inquiries and resolve issues effectively.
✨Familiarise Yourself with the POS System
Understanding how to use a Point of Sale (POS) system is crucial for this position. If you have experience with similar systems, mention it during the interview. If not, express your willingness to learn quickly.
✨Demonstrate Team Spirit
As you'll be assisting with training new team members, it's important to show that you can work well in a team environment. Share experiences where you've collaborated with others and contributed to a positive team dynamic.
✨Discuss Money Handling Procedures
Since safe money handling is a key responsibility, be ready to discuss any previous experience you have with cash handling or financial transactions. Emphasise your attention to detail and commitment to secure practices.
