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- Tasks: Lead a team to stock and price merchandise while ensuring customer satisfaction.
- Company: Join Follett Higher Education, a leader in providing educational resources.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive work environment.
- Why this job: Be a key player in a dynamic team, enhancing your leadership skills and making an impact.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: This is a full-time position in a drug-free workplace.
The predicted salary is between 24000 - 48000 £ per year.
Position Overview This position works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store\’s customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure. Follett Higher Education is a drug-free workplace environment. Pay Range $12.00-$24.33/hour #J-18808-Ljbffr
Team Lead (Full-Time) - Hammond, IN employer: Follett Corporation
Contact Detail:
Follett Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead (Full-Time) - Hammond, IN
✨Tip Number 1
Familiarise yourself with the specific products and services offered by Follett Higher Education. Understanding their merchandise will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight your leadership experience when networking or during interviews. Share specific examples of how you've successfully managed a team, resolved conflicts, or improved team performance to showcase your suitability for the Team Lead position.
✨Tip Number 3
Prepare to discuss your approach to training and developing team members. Since this role involves ensuring ongoing compliance training, be ready to share your strategies for effective training and how you keep your team motivated and engaged.
✨Tip Number 4
Research common customer service scenarios that may arise in a retail environment. Being able to articulate how you would handle various situations can set you apart as a candidate who is ready to step into the Team Lead role confidently.
We think you need these skills to ace Team Lead (Full-Time) - Hammond, IN
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Lead position. Tailor your application to highlight relevant experience in leadership, customer service, and team training.
Highlight Leadership Experience: In your CV and cover letter, emphasise any previous leadership roles or experiences where you successfully managed a team. Use specific examples to demonstrate your ability to lead and support team members effectively.
Showcase Customer Service Skills: Since the role involves responding to customer concerns, make sure to include examples of how you've handled customer service situations in the past. This will show that you can maintain a positive environment for both customers and team members.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at Follett Corporation
✨Show Your Leadership Skills
As a Team Lead, you'll be expected to guide and support your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate and train others.
✨Understand the Store's Operations
Familiarise yourself with the store's processes, from receiving merchandise to customer service. Demonstrating knowledge about how these operations drive sales will show your commitment to the role.
✨Prepare for Customer Interaction Scenarios
Since you'll be responding to customer concerns, think of potential scenarios you might face. Practice how you would handle difficult situations, showcasing your problem-solving skills and customer service approach.
✨Emphasise Training and Development
Discuss your views on training and compliance. Share any experiences where you have contributed to team training or development, as this is crucial for ensuring all team members are equipped to perform their roles effectively.
