At a Glance
- Tasks: Drive new business opportunities and manage a dynamic sales team.
- Company: Join a leading financial services company with a focus on innovation.
- Benefits: Enjoy a competitive salary, hybrid work, and professional growth opportunities.
- Other info: Collaborative culture with excellent career advancement potential.
- Why this job: Make an impact in a fast-paced environment while building valuable relationships.
- Qualifications: 5+ years in finance or lending, strong sales and relationship management skills.
The Postholder will be commercially driven and highly motivated with strong attention to detail. They will embrace a data-led approach to performance management be organised and disciplined in pipeline management. They will be relationship-focused with excellent interpersonal skills and a strong team player who collaborates effectively across departments.
Reports to
Head of Commercial
Direct Reports
Relationship Managers
Location
Hybrid but expectation to attend the Cornwall Head Office once per week, or minimum twice a month depending upon location.
Status
Full Time
Purpose
The Sales Manager is responsible for maintaining a strong and sustainable flow of new business opportunities from the direct, broker and intermediary market, whilst driving disciplined pipeline management and performance reporting. Working closely with colleagues across underwriting, credit, completions and marketing, the Sales Manager will oversee sales activity, monitor key management information (MI), identify opportunities to improve conversion and efficiency, and support the delivery of the company's wider commercial objectives.
Key Responsibilities
- Own and actively manage deal origination via direct, broker, and other introducer channels
- Monitor, coordinate and actively manage sales team and individual RM activities.
- Monitor MI for lead generation, conversion rates, deal progression and completion performance as agreed with Head of Commercial
- Monitor opportunities, flag bottle necks and recommend corrective actions to support an efficient end to end sales process.
- Work closely with underwriting, credit and completions teams to support the achievement of desired conversion rates.
- Line management of Relationship Managers (currently 3), including 121s, coaching, performance reviews, activity standards, target accountability, holiday/resource cover, signing off expenses etc.
- Recruitment, performance reviews, activity standards and expenses to be reviewed and agreed with Head of Commercial
- Support Head of Commercial in the development and build of the Sales Operating Framework.
- Support delivery of sales improvement projects and growth initiatives.
- Assist with the development of sales processes and customer journeys.
- Identify opportunities to improve efficiency through automation, reporting and technology.
- Work collaboratively with Marketing to maximise lead generation and campaign effectiveness.
- Capture market intelligence and Broker insights for sharing with Head of Commercial.
Business Development
- Maintain and grow relationships with brokers, introducers and professional intermediaries in accordance with the Sales Operating Framework
- In conjunction with the Head of Strategic Capital, Identify, investigate and, where agreed, secure new sources of lending opportunities
- Develop account plans for key introducer relationships and Broker networks, in partnership with Head of Commercial.
- Represent FOLK2FOLK at networking events, exhibitions and industry conferences.
- Promote FOLK2FOLK's lending proposition with industry participants, brokers and borrowers
- Grow, develop and ‘farm’ own pool of Broker relationships
Performance Management
- Drive activity levels across the sales function.
- Agree, monitor and drive team performance against KPIs and other performance metrics set with the Head of Commercial
- Monitor individual and team performance against targets.
- Support coaching and development of sales team members.
- Share best practice across the sales function.
Management Information and Reporting
- Produce regular sales MI and performance reporting as agreed with the Head of Commercial
- Ensure CRM data entry, quality and reporting integrity.
- Present sales performance updates to the Head Commercial and Senior Management Team.
Compliance and Risk
- Operate in accordance company policies and internal controls.
- Ensure all introducer relationships are managed appropriately and professionally.
- Maintain accurate records within CRM and associated systems.
- Support a culture of responsible lending and customer fairness.
- Ensure that FCA compliance and other financial regulations are adhered to.
- Make sure that any sensitive data is collected and recorded according to GDPR
- Minimum 5 years' experience within any of the following sectors: Property Finance, Commercial Mortgages, SME Lending, Asset-Based Lending, Bridging Finance, Development Finance, Specialist Banking
- Experience gained within a UK retail bank, challenger bank, specialist lender or non-bank lender.
- Experience within secured lending or real estate finance.
- Proven track record of achieving lending or origination targets.
- Experience managing sales pipelines and forecasting future business volumes.
- Experience of managing or coordinating business development teams
- Strong broker and intermediary relationship management skills.
- Demonstrable experience producing and analysing management information.
- Excellent communication and stakeholder management skills.
- Strong commercial awareness and credit appreciation.
- Knowledge of Salesforce or similar CRM platforms.
- Mandatory mandatories mandatory mandatories mandatory mandatories mandatory mandatories mandatory mandatories mandatory Mandatories.
Senior Sales Manager in Launceston employer: FOLK2FOLK
FOLK2FOLK is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation and teamwork are at the forefront. With a strong focus on employee growth, we offer comprehensive training and development opportunities to help you excel in your role as a Senior Commercial Sales Leader. Located in a vibrant area, our team enjoys a supportive environment that values work-life balance and encourages meaningful contributions to the lending and partnerships sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Manager in Launceston
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Sales Manager at FOLK2FOLK, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including FOLK2FOLK. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Sales Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Sales Manager in Launceston
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for FOLK2FOLK:When writing your cover letter, make sure to tailor your message specifically for FOLK2FOLK. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at FOLK2FOLK
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show FOLK2FOLK that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show FOLK2FOLK that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with FOLK2FOLK’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
