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- Tasks: Be the welcoming face of our boutique hotel and ensure guests have an unforgettable stay.
- Company: Charming boutique hotel in Dundee with a focus on luxury and guest satisfaction.
- Benefits: Competitive pay, supportive team, and opportunities for career growth.
- Why this job: Join us to create memorable experiences for VIP guests in a vibrant environment.
- Qualifications: Experience in hotel management and a passion for exceptional customer service.
- Other info: Dynamic role with a chance to enhance your hospitality skills.
The predicted salary is between 24000 - 36000 £ per year.
A boutique hotel in Dundee is seeking a highly motivated Front Desk Receptionist to serve as the first point of contact for guests. This role encompasses managing check-ins and reservations, ensuring an exceptional experience for all guests.
The ideal candidate should have experience in hotel management, excellent communication skills, and a strong customer service attitude. Responsibilities also include liaison with housekeeping and upselling additional services.
Competitive compensation and a supportive work environment are offered.
Luxury Front Desk & VIP Guest Experience Specialist in Dundee employer: Foley Wines Dundee Hills
Contact Detail:
Foley Wines Dundee Hills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Front Desk & VIP Guest Experience Specialist in Dundee
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing what makes them unique will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about guest interaction, being able to articulate your thoughts clearly and confidently will make a huge difference during your interview.
✨Tip Number 3
Think about examples from your past experiences where you've provided exceptional customer service. Be ready to share these stories, as they’ll demonstrate your ability to create memorable guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Luxury Front Desk & VIP Guest Experience Specialist in Dundee
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can create memorable experiences for our guests.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in hotel management and customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Luxury Front Desk & VIP Guest Experience Specialist role. Share specific examples of how you've gone above and beyond for guests in the past – we want to hear your stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you’re keen to join our team at the boutique hotel in Dundee!
How to prepare for a job interview at Foley Wines Dundee Hills
✨Know the Hotel Inside Out
Before your interview, make sure to research the boutique hotel thoroughly. Familiarise yourself with its history, values, and unique offerings. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your exceptional customer service skills. Think of situations where you went above and beyond for a guest or resolved a difficult issue. This will demonstrate your ability to create memorable experiences for guests.
✨Practice Upselling Techniques
Since upselling is part of the role, brush up on your upselling techniques. Be ready to discuss how you would approach guests to recommend additional services or upgrades. You could even role-play this with a friend to build confidence.
✨Communicate Clearly and Confidently
As the first point of contact for guests, clear communication is key. During the interview, practice speaking clearly and confidently. Make eye contact and engage with your interviewer to convey your enthusiasm for the role and your commitment to providing an exceptional guest experience.
