Hospitality Associate/Guest Relations - FT in Dundee
Hospitality Associate/Guest Relations - FT

Hospitality Associate/Guest Relations - FT in Dundee

Dundee Full-Time 30000 - 42000 £ / year (est.) No home office possible
F

At a Glance

  • Tasks: Welcome guests and manage their stay at our luxurious villa.
  • Company: Join a top-rated hotel in the stunning Willamette Valley.
  • Benefits: Competitive pay, flexible hours, and a supportive team environment.
  • Why this job: Be the face of exceptional hospitality and create memorable experiences.
  • Qualifications: Experience in customer service and a passion for helping others.
  • Other info: Work in a beautiful setting with opportunities for growth.

The predicted salary is between 30000 - 42000 £ per year.

Black Walnut Inn & Vineyard is a serene nine-room villa offering luxe accommodations and spectacular views of Oregon’s famed Willamette Valley. We are a small group of hospitality professionals delivering exceptional experiences to discerning guests. In 2024, we were voted one of the 10 Best Hotels in the Pacific Northwest by the Conde Nast Readers’ Choice awards.

We are looking for a highly motivated, experienced, and professional candidate for our Front Desk Receptionist position. You will serve as our guests’ first point of contact and manage all aspects of their accommodation.

Essential Duties Include:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about

Hospitality Associate/Guest Relations - FT in Dundee employer: Foley Wines Dundee Hills

At Black Walnut Inn & Vineyard, we pride ourselves on fostering a warm and inclusive work culture where every team member is valued and empowered to deliver exceptional guest experiences. Located in the stunning Willamette Valley, our small yet dedicated team enjoys unique opportunities for professional growth and development, alongside competitive benefits that reflect our commitment to employee well-being. Join us in creating memorable moments for our guests while working in an award-winning environment that celebrates excellence in hospitality.
F

Contact Detail:

Foley Wines Dundee Hills Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Associate/Guest Relations - FT in Dundee

✨Tip Number 1

Make sure to research Black Walnut Inn & Vineyard before your interview. Knowing about their unique offerings and recent accolades will show that you're genuinely interested in the role and the company.

✨Tip Number 2

Practice your customer service skills! As a Hospitality Associate, you'll be the face of the inn. Role-play common guest scenarios with friends or family to boost your confidence and prepare for any questions they might throw your way.

✨Tip Number 3

Network with current or former employees if you can. They can provide insider tips on what the team values most and what it’s really like to work there. Plus, a referral can give you a leg up in the application process!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Hospitality Associate/Guest Relations - FT in Dundee

Customer Service Skills
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Multitasking
Reservation Management
Interpersonal Skills
Professionalism
Conflict Resolution

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your dedication to providing exceptional guest experiences. We want to see how you connect with guests and create memorable moments.

Tailor Your Application: Make sure to customise your CV and cover letter for the Front Desk Receptionist role. Highlight relevant skills and experiences that match the job description. We appreciate when candidates take the time to align their application with what we’re looking for!

Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. We want to see your personality, but it’s important to maintain a level of professionalism that reflects our values.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Black Walnut Inn & Vineyard!

How to prepare for a job interview at Foley Wines Dundee Hills

✨Know the Company Inside Out

Before your interview, take some time to research Black Walnut Inn & Vineyard. Understand their values, what makes them unique, and their recent accolades. This will not only impress your interviewers but also help you tailor your answers to align with their mission.

✨Showcase Your Hospitality Skills

As a Hospitality Associate, your ability to connect with guests is crucial. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your commitment to exceptional service.

✨Practice Common Interview Questions

Anticipate questions related to customer service, conflict resolution, and teamwork. Practising your responses can help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

✨Dress the Part

First impressions matter, especially in hospitality. Dress professionally and appropriately for the interview. A polished appearance shows that you respect the role and the company, setting a positive tone right from the start.

Hospitality Associate/Guest Relations - FT in Dundee
Foley Wines Dundee Hills
Location: Dundee

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

F
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>