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- Tasks: Manage day-to-day operations of third-party marketplaces like eBay and Amazon.
- Company: Dynamic company based in High Wycombe with a hybrid working model.
- Benefits: Competitive salary, excellent benefits, and opportunities for professional growth.
- Other info: Exciting chance to expand into new marketplaces as the business grows.
- Why this job: Join a fast-paced environment and make a real impact on marketplace performance.
- Qualifications: Experience in marketplace management and strong analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
Based: High Wycombe with hybrid working available
Term: Permanent, full time
Salary: £30000 - £40000 pa + excellent benefits
Role Overview
The Marketplace Manager is responsible for overseeing day‑to‑day operational performance across our third‑party marketplaces. Reporting to the Head of eCommerce, this role ensures that listings, order flows, fulfilment processes, and channel performance are optimised to deliver a seamless customer experience and strong commercial results. Initially focusing on Reverb, eBay, and Amazon Seller Central, the Marketplace Manager will also play a strategic role in scoping, onboarding, and scaling additional marketplaces as the business expands its multichannel footprint.
Key Responsibilities
- Own the operational performance of our 3PM channels (Reverb, eBay, Amazon Seller Central)
- Maintain accurate product listings, pricing, content, and stock availability
- Monitor marketplace compliance, ensuring all policies and service‑level requirements are met
- Optimise marketplace workflows, identifying opportunities to automate and improve processes
- Analyse marketplace performance and provide regular reporting to the Head of eCommerce
- Work closely with marketplace CSMs to drive commercial opportunities
- Effectively manage Amazon Seller Central (3P) development alongside Amazon Vendor Central (1P) selling
Marketplace Operations
- Support smooth end‑to‑end D2C order flow, from purchase through fulfilment
- Work closely with Operations and Customer Support teams to resolve issues and improve SLAs
- Identify friction points across customer journeys and implement operational improvements
Marketplace Executive/Manager employer: Focusrite
Contact Detail:
Focusrite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketplace Executive/Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in marketplaces like eBay and Amazon. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific examples of how you've optimised marketplace performance in the past. Numbers speak volumes!
✨Tip Number 3
Stay updated on marketplace trends! Follow relevant blogs, podcasts, or forums to keep your knowledge fresh. This will not only help you in interviews but also show employers that you're genuinely passionate about the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are keen on joining us. It shows initiative and gives you a better chance to stand out in the crowd.
We think you need these skills to ace Marketplace Executive/Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Marketplace Executive/Manager role. Highlight your experience with eCommerce platforms like Reverb, eBay, and Amazon Seller Central, and showcase any relevant achievements that demonstrate your ability to optimise marketplace performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Be sure to mention your understanding of marketplace operations and your strategic mindset for scaling channels.
Showcase Your Analytical Skills: Since analysing marketplace performance is key in this role, make sure to include examples of how you've used data to drive decisions in previous positions. We love seeing candidates who can turn numbers into actionable insights!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Focusrite
✨Know Your Marketplaces
Make sure you brush up on your knowledge of Reverb, eBay, and Amazon Seller Central. Understand their unique features and challenges, as well as how they fit into the broader eCommerce landscape. This will show that you're not just familiar with the platforms but also ready to tackle the specific responsibilities of the role.
✨Demonstrate Analytical Skills
Be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've analysed marketplace performance and what actions you took based on your findings. This will highlight your ability to optimise workflows and improve processes, which is crucial for the Marketplace Manager position.
✨Showcase Your Problem-Solving Abilities
Think of specific instances where you've identified friction points in customer journeys and successfully implemented improvements. Be ready to share these stories during the interview, as they will demonstrate your proactive approach and capability to enhance the customer experience.
✨Prepare Questions About Expansion
Since the role involves scoping and onboarding additional marketplaces, come prepared with insightful questions about the company's growth strategy. This shows your interest in the future of the business and your eagerness to contribute to its expansion efforts.