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- Tasks: Engage potential customers through telesales and build strong relationships.
- Company: Join a supportive team in a dynamic home-based environment.
- Benefits: Competitive salary, bonuses, gym discounts, and 25 days annual leave.
- Why this job: Make an impact by promoting products and achieving sales goals.
- Qualifications: Strong communication skills and experience in telesales or customer service.
- Other info: Enjoy funded social events and access to mental health support.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
We are looking to recruit for an initiative-taking and tenacious home based Telesales Account Representative.\\n\\nAs part of a diverse and supportive team, you will contact potential new customers through tele-sales activity, building strong relationships with contacts and promoting the company products and services.\\n\\nThe role:\\n\\nContact potential customers to inform them about a product or service.\\nAsk questions to understand customer requirements and close sales.\\nDirect prospects to field sales team when needed – setting appointments as required.\\nEnter and update customer information on CRM\\nProcess orders accurately – progress to Quotation via CRM.\\nHandle grievances to preserve the company's reputation.\\nGo the "extra mile" to meet sales quota and facilitate future sales.\\nKeep records of calls and sales and note useful information.Skills required:\\n\\nExcellent communication and people skills.\\nProven experience in telesales or other sales/customer service role.\\nProven track record of successfully meeting sales quota preferably over the phone.\\nAbility to learn about products and services and describe/explain them to prospects.\\nCalm under pressure and able to handle rejection.\\nOutstanding negotiation skills with the ability to resolve issues.Package:\\n\\nOur client offer a competitive basic liveable salary (to be discussed at screening stage), plus excellent benefits including:\\n\\nQuarterly Bonus\\nDiscounted Gym membership\\nDefined contribution pension scheme (matched employer contribution of 5%)\\nPerkbox membership, plus 50 flexi points per month\\nFree mortgage advice through Mercer Marsh partners\\n25 days annual leave plus public holidays\\nDefined shut down period between Christmas & New Year\\nCashplan (Medicash) with access to GP, support services, and annual capped amounts towards healthcare\\nEmployee Assistance Programme (Health Assured) for employee and immediate family\\nFunded company social events (at least twice a year)\\nAccess to Mental Health First Aid team (and resources through Pulse and Perkbox)\\nOn site Electrical Vehicle Charging (nominal monthly charge)\\nSecure cycle shelter\\nDisability Confident Committed Employer\\nSilver Investors in People Award \\n\\nSome travel to South Wales office will be required for training and monthly meetings. All expenses paid
Telesales ( Home Based) employer: Focus Resourcing
Contact Detail:
Focus Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales ( Home Based)
✨Tip Number 1
Get to know the company inside out! Before you pick up the phone, do a bit of research on their products and services. This way, when you’re chatting with potential customers, you can confidently answer their questions and show them how your offerings can meet their needs.
✨Tip Number 2
Practice makes perfect! Role-play with a friend or family member to hone your communication skills. The more comfortable you are with your pitch, the better you'll be at building those strong relationships with prospects.
✨Tip Number 3
Keep track of your calls and notes! Use a simple spreadsheet or a CRM tool to log important details about each conversation. This will help you remember key points for follow-ups and show your prospects that you care about their needs.
✨Tip Number 4
Don’t shy away from rejection! It’s part of the game. Instead, use it as a learning opportunity. Reflect on what went wrong and adjust your approach for next time. Remember, every 'no' gets you closer to a 'yes'!
We think you need these skills to ace Telesales ( Home Based)
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about connecting with potential customers, make sure your application highlights your excellent communication skills. Use clear and engaging language to demonstrate how you can build relationships and promote our products effectively.
Tailor Your Experience: We want to see how your previous telesales or customer service experience aligns with what we're looking for. Be specific about your achievements and how you've met sales quotas in the past. This will help us see you as a strong candidate!
Be Personable and Authentic: Let your personality shine through in your application! We value authenticity, so don’t be afraid to show us who you are. A friendly tone can go a long way in making your application stand out.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Focus Resourcing
✨Know Your Product Inside Out
Before the interview, make sure you understand the products and services offered by the company. This will help you answer questions confidently and demonstrate your ability to explain these to potential customers.
✨Practice Your Communication Skills
Since this role heavily relies on communication, practice your speaking skills. Try role-playing with a friend or family member, focusing on how to engage customers and handle objections effectively.
✨Prepare for Common Telesales Scenarios
Think about common challenges in telesales, like handling rejection or dealing with difficult customers. Prepare responses that show your calmness under pressure and your negotiation skills.
✨Show Your Tenacity
During the interview, highlight examples from your past experiences where you went the extra mile to meet sales quotas. This will showcase your initiative-taking attitude and determination, which are key for this role.
