At a Glance
- Tasks: Provide top-notch technical support and manage client quotes effectively.
- Company: Join a successful international client expanding in the UK.
- Benefits: Competitive salary, supportive team environment, and career growth opportunities.
- Other info: On-site role in Burton-On-Trent with a dynamic work culture.
- Why this job: Be part of an exciting expansion and make a real difference in customer satisfaction.
- Qualifications: Experience in customer service and a technical background in construction or engineering.
The predicted salary is between 30000 - 40000 £ per year.
Join our successful international client in the next phase of their UK expansion as Technical Support. We are seeking a candidate with solid experience in a commercial environment, with excellent customer service skills and some experience of working within a technical environment such as construction, engineering or manufacturing.
As Technical Support, you will own and manage your own quotes, updating records and liaising with internal teams to ensure requirements are met. Candidates will need to be within commutable distance to Burton-On-Trent - this role is fully on-site initially.
Main Responsibilities:- Ensure all key information is obtained in order to offer a suitable solution for the client project.
- Ensure that the correct pricing standards are adopted for the appropriate client/project.
- Provide excellent customer service, being helpful, courteous, and professional at all times.
- Ensure all opportunities for cross-selling are achieved.
Technical Support employer: Focus Resourcing
Our company is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. Located in Burton-On-Trent, we provide a supportive environment where your contributions are valued, and you can thrive in your role as Technical Support. With a focus on collaboration and innovation, we ensure our team members have access to ongoing training and opportunities for advancement, making this a rewarding place to build your career.
