Specialist Support Worker required on a temporary to fixed term contract basis, to join a small, close-knit team to support residents facing homelessness, poor mental health, substance misuse, social exclusion and other complex challenges. Working 37 hours a week, Monday - Friday, the salary will be £28,681.
This is a rewarding opportunity to work directly with vulnerable adults, helping them sustain their tenancies, access vital services and build the confidence and skills needed to live independently.
You'll provide intensive, person-centred support through a mixture of office-based work, outreach and home visits, working alongside housing, health, social care and voluntary sector partners.
This post includes shift work, being part of a seven-day rota. Enhanced DBS check required or can be carried out once in post. Full driving licence and access to a vehicle is required.
Duties
- Deliver high-quality, customer-focused support services that promote independence, wellbeing and tenancy sustainment
- Manage a caseload of customers with complex and multiple needs, providing tailored support based on assessed needs
- Undertake strength-based assessments, risk assessments and support planning exercises, reviewing support plans regularly to ensure customer progress
- Engage proactively and assertively with customers who may be difficult to engage, including working from the Complex Needs Hostel as well as conducting home visits, community-based support and outreach work where appropriate
- Support customers to access and sustain suitable accommodation and prevent homelessness
- Assist customers to establish and maintain successful tenancies, including support with budgeting, household management, utility accounts and accessing welfare benefits
- Promote financial wellbeing and support customers to maximise income and reduce debt
- Assist customers to develop positive relationships and build resilience, confidence and independent living skills
- Support customers to access primary healthcare, mental health services, substance misuse services, social care, employment, education and training opportunities
- Advocate on behalf of customers where appropriate and promote self-advocacy wherever possible
- Work collaboratively with Southend-on-Sea City Council, healthcare providers, registered housing providers, probation services, police, community mental health teams and voluntary sector organisations
- Maintain accurate case records, support plans, risk assessments and performance information using company systems
- Monitor and respond appropriately to safeguarding concerns
- Assist in developing effective partnerships that improve outcomes for vulnerable residents
- Work flexibly, including participating in a rota that covers evening and weekend working as required by the service
Benefits
- £28,681 annum
Desirable Experience
- Has experience supporting vulnerable adults with complex needs
- Can build positive relationships and engage people who are often hard to reach
- Is organised, resilient and able to manage a varied caseload
- Has excellent communication and problem-solving skills
- Is committed to helping people achieve positive outcomes and independence
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Specialist Support Worker employer: Focus Resourcing
As a Compliance and Data Protection Officer in Cardiff, you will join a dynamic organisation that prioritises employee growth and development. With a strong emphasis on compliance and governance, the company fosters a supportive work culture that values teamwork and professional standards, offering benefits such as private healthcare, life assurance, and ongoing training opportunities. This role not only allows you to make a significant impact but also provides a fulfilling career path in a location that encourages a balanced work-life experience.
