Income Management Officer required on a temporary basis until the end of March 2027 with potential for the role to move to a permanent position. Yearly salary £35,574 working 37 hours a week. This is a temporary position, working on a hybrid basis, with visits to tenants' homes, within a 6 mile radius from the office. Please note that hybrid working will begin after 2-3 full weeks spent in the office, and after this time, the individual will likely be in the office 1-2 days a week. Duties: Monitor all current account in arrears and take action Maximise customer income through welfare benefits and advice Prepare and issue notices of cases for legal action Manage court action, Notices Seeking Possession (NOSPs), and possession proceedings Attend evictions, working with bailiffs and locksmiths Other duties stated on formal job specification provided at time of registrationBenefits: £35,574 per annum £18.49 per hour Mileage paid for off-site tenant meetingsExperience required: Previous income management, tenancy management experience Housing law, welfare benefits, debt advice knowledge Full driving licence and access to a vehicle Able to walk up flights of stairs to attend tenancy meetings Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks PC literate with Microsoft Excel, Word and Outlook skillsPlease bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website
Income Management Officer in Southend-on-Sea employer: Focus Resourcing
As a Compliance and Data Protection Officer in Cardiff, you will join a dynamic organisation that prioritises employee growth and development. With a strong emphasis on compliance and governance, the company fosters a supportive work culture that values teamwork and professional standards, offering benefits such as private healthcare, life assurance, and ongoing training opportunities. This role not only allows you to make a significant impact but also provides a fulfilling career path in a location that encourages a balanced work-life experience.
