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For Companies At a Glance
- Tasks: Ensure accurate pension administration and mentor team members in a dynamic environment.
- Company: Join a leading pensions firm in the heart of London with a hybrid working model.
- Benefits: Enjoy competitive salary, generous holiday, and flexible benefits tailored for you.
- Why this job: Make a real difference in people's lives while developing your career in pensions.
- Qualifications: Experience with Defined Benefit schemes and strong MS Office skills required.
- Other info: Opportunities for professional development and community engagement through volunteering.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
- Location: London – Charing Cross nearest tube
- Hybrid Working
We are seeking an experienced Senior Pensions Administrator to join our clients London-based team. In this role, you'll play a key part in ensuring accurate delivery of pension administration services, supporting and mentoring colleagues, and maintaining strong client and member relationships.
Your role as Senior Pensions Administrator:
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Check, authorise, and monitor work produced by team members
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Train, mentor, and assist less experienced administrators
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Ensure scheme benefits are calculated and paid accurately in line with scheme rules and pensions legislation
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Maintain membership records and ensure database accuracy
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Provide technical information to members, clients, and third parties, both verbally and in writing
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Liaise with clients, actuaries, consultants, providers, pension payroll teams, and other stakeholders
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Handle member queries confidently via phone, email, and letter
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Prioritise workloads effectively to meet deadlines and service levels
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Support project work as directed by the Team Leader or Manager
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Ensure compliance with ISO and AAF accreditations
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Contribute to a culture of high standards, quality, and client responsiveness
The person:
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Solid experience working with Defined Benefit (DB) pension schemes.
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Strong pensions industry background with up-to-date knowledge of legislation and disclosure requirements
- Skilled in MS Office applications, particularly Excel and Word
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Takes ownership, accountability, and pride in delivering high-quality work
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Strong GCSEs (Maths & English – minimum grade B/6 or equivalent)
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Ideally educated to A Level or equivalent; candidates with strong experience will also be considered.
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Willingness to study towards relevant pensions qualifications (e.g. CPC, QPA, DPC, RPC, APMI)
Desirable:
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Some progress with professional pensions qualifications (PMI/QPA/RPC/DPC/DPA)
Benefits:
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Competitive salary with annual discretionary bonus.
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25 days' holiday (with buy/sell flexibility)
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Pension matching, life assurance, and healthcare plans
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Flexible benefits scheme, retailer discounts, digital GP service, and employee assistance
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Paid volunteering days and opportunities to participate in community events
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Generous referral bonuses for recommending candidates
Senior Pensions Administrator employer: Focus Resourcing
Contact Detail:
Focus Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pensions Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for a Senior Pensions Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Defined Benefit schemes and current legislation. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your mentoring skills! When discussing your experience, highlight times you've trained or supported less experienced colleagues. This will demonstrate your leadership potential and fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Pensions Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Pensions Administrator role. Highlight your experience with Defined Benefit schemes and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Technical Skills: Since you'll be using MS Office, especially Excel and Word, make sure to mention your proficiency in these tools. If you've worked on projects that required these skills, let us know – we’re keen to hear about your experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Focus Resourcing
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of Defined Benefit pension schemes and the latest legislation. Being able to discuss recent changes or trends in the pensions industry will show that you're not just experienced, but also proactive about staying informed.
✨Showcase Your Mentoring Skills
Since the role involves training and mentoring less experienced administrators, be ready to share examples of how you've successfully supported colleagues in the past. Highlight specific situations where your guidance made a difference, as this will demonstrate your leadership potential.
✨Prepare for Technical Questions
Expect to answer technical questions related to pension calculations and compliance. Brush up on key concepts and be prepared to explain them clearly. Practising how to articulate complex information simply can really set you apart during the interview.
✨Demonstrate Client Relationship Management
Think of examples where you've effectively managed client relationships or resolved member queries. Be ready to discuss how you prioritise workloads and meet deadlines while maintaining high service levels, as this is crucial for the role.
