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- Tasks: Research new business leads and provide exceptional customer service.
- Company: Established client with a busy customer services department.
- Benefits: Free parking, gym access, social events, and snack facilities.
- Other info: Flexible part-time hours with a fun work environment.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Experience in contact centre or retail, with strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Our established client is looking for a part-time Customer Service / Sales Research Executive for an initial period of up to 3 months based within a busy customer services department. This role is part-time around 21 hours per week and the client will be flexible.
Key Duties:
- Researching new business leads
- Provide exceptional customer service in dealing with customer queries
- Ability to promote special offers, up-sell and cross sell
- To advise customers on services and products
- To update and amend company records in a timely manner
Person Specification:
- Experience of working in a contact centre or retail environment for a professional organisation.
- Computer literate ability to contact customers via the phone re marketing mailers.
- Offer a friendly and calm approach, demonstrating exceptional customer service skills.
- Excellent oral and written communication skills
Benefits:
- Free parking for all staff
- Fully equipped, state-of-the-art gym
- A full and varied calendar of social events arranged by both the company and employees
- Internet café with Nintendo Wii and a full-sized pool table
- Kitchens with refrigerators, microwaves and snack vending machines
Part time Customer Sales in Rhymney employer: Focus Resourcing
Contact Detail:
Focus Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time Customer Sales in Rhymney
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the customer service or sales field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We want you to showcase your exceptional communication skills and calm approach under pressure.
✨Tip Number 3
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Part time Customer Sales in Rhymney
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and sales. We want to see how you've handled customer queries and promoted products in the past, so don’t hold back on those examples!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for this part-time role. We love a friendly tone, so let your enthusiasm come through!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and free of typos. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Focus Resourcing
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled customer queries in the past and share examples of exceptional service. This will show that you understand the importance of a friendly and calm approach.
✨Research the Company
Take some time to learn about the company and its products or services. Knowing what they offer will help you answer questions more effectively and demonstrate your interest in the role. Plus, it’ll give you a chance to think of ways you can promote their special offers.
✨Practice Your Communication Skills
Since excellent oral and written communication skills are key for this role, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering common interview questions.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewer. This could be about the team you'll be working with, the training process, or how success is measured in the role. It shows you're engaged and serious about the opportunity.