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- Tasks: Manage pension administration tasks and support a busy team in Middlesbrough.
- Company: Join a prestigious client with a supportive work environment.
- Benefits: Earn £12.71 per hour with potential for permanent role after 3-6 months.
- Other info: Flexible, proactive individuals will thrive in this dynamic team.
- Why this job: Gain valuable experience in the pensions industry while developing your admin skills.
- Qualifications: Proven admin skills and strong customer service abilities preferred.
Our prestigious clients are now seeking experienced Administrators to work in their busy pensions team. This role is based in the centre of Middlesbrough (no parking available). They offer a great working environment in a supportive team. You will be required to work on a temp basis for 3-6 months. This could lead to a permanent role in the long term.
Ideal candidates will already have proven administration skills and strong customer service skills. You will need to have been a resident in the UK for the last 3 years or more to undergo the checks required below as all candidates will have to undergo a full criminal and credit check before starting the role.
Hourly rate: £12.71 per hour
Hours: 9AM - 5PM
Your role:
- Handle key pension administration tasks including new entrants, leavers, retirements, transfers, and deaths.
- Maintain and update pension databases and systems accurately.
- Respond to internal and external queries, including those from DWP and HMRC.
- Perform both automated and manual pension benefit calculations.
- Draft and issue customer correspondence using the Electronic Document Management system (EDM).
- Support non-financial updates (e.g. address changes) and assist with checking work as experience grows.
- Collaborate with internal teams and external partners to deliver a comprehensive client service.
- Accurately log time and meet utilisation targets using the Virtual Office system.
The person:
- Some office-based experience, ideally within financial services or pensions, is preferred but not essential.
- Basic awareness or understanding of the pensions industry is beneficial.
- Strong numerical aptitude, demonstrated through academic or work experience.
- Proficient in Microsoft Word, Excel, and Outlook.
- Excellent organisational and planning skills, with the ability to prioritise and meet deadlines.
- High attention to detail and accuracy in both written and numerical tasks.
- Strong communication and interpersonal skills, both written and verbal.
- Positive, flexible, and proactive approach to learning and work responsibilities.
- Able to follow procedures, take ownership of tasks, and work effectively in a team.
Administrator in Middlesbrough employer: Focus Resourcing
Contact Detail:
Focus Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Administrator role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to administration and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work or projects that highlight your organisational and planning abilities. This will help you stand out and demonstrate your attention to detail.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Administrator in Middlesbrough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administration skills and any relevant experience in the pensions sector. We want to see how your background aligns with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Administrator role. Mention your customer service skills and how you can contribute to our supportive team.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate attention to detail, so make sure there are no typos or errors. It shows you care about the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Focus Resourcing
✨Know Your Pensions Basics
Before the interview, brush up on your knowledge of the pensions industry. Familiarise yourself with key terms and processes related to pension administration. This will not only show your interest in the role but also help you answer questions confidently.
✨Showcase Your Admin Skills
Prepare examples from your past experiences that highlight your administration skills. Think about specific tasks you've handled, how you organised your workload, and any tools you used, like Microsoft Excel or Word. Be ready to discuss how these experiences make you a great fit for the role.
✨Demonstrate Customer Service Savvy
Since strong customer service skills are essential, think of situations where you’ve successfully resolved queries or provided support. Be prepared to share these stories during the interview to illustrate your ability to communicate effectively and handle client interactions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you might work on, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.