Focus Resourcing is recruiting an experienced Customer Service Team Leader to join a growing claims team in the UK. You will balance hands-on claim handling with coaching and developing others to improve performance and service standards.
You will mentor, guide and support the team, ensure SLAs and regulatory requirements are met, and help run the department daily operations, while maintaining accurate records and delivering quality customer outcomes.
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Claims Team Leader — Hands-On Support & Coaching in Langstone employer: Focus Resourcing
As a Compliance and Data Protection Officer in Cardiff, you will join a dynamic organisation that prioritises employee growth and development. With a strong emphasis on compliance and governance, the company fosters a supportive work culture that values teamwork and professional standards, offering benefits such as private healthcare, life assurance, and ongoing training opportunities. This role not only allows you to make a significant impact but also provides a fulfilling career path in a location that encourages a balanced work-life experience.
