At a Glance
- Tasks: Lead a team to ensure top-notch supporter interactions and compliance with fundraising rules.
- Company: Focus Resourcing, a dynamic organisation based in NW London.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive environment focused on continuous improvement and innovation.
- Why this job: Make a real difference by enhancing supporter engagement and driving improvements.
- Qualifications: Experience in team leadership and strong communication skills required.
The predicted salary is between 54000 - 66000 £ per year.
Focus Resourcing is recruiting a Supporter Services Team Leader for a 12-month fixed-term contract based in NW London with hybrid working.
You will lead the Engagement & Contact team, ensuring high-quality supporter interactions and compliance with fundraising rules.
You will develop the team, manage stakeholder relationships and drive continuous improvement through KPI monitoring, complaint resolution and new process design.
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Hybrid Supporter Services Team Lead: Engagement & Contact employer: Focus Resourcing
Focus Resourcing is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee well-being and professional growth. With the flexibility of hybrid working arrangements, you can enjoy a balanced lifestyle while making a meaningful impact in the healthcare sector within a charitable framework. Join us to be part of a team that values your expertise and fosters continuous development in governance and compliance.
