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For Companies At a Glance
- Tasks: Diagnose and resolve technical issues at customer sites with EPOS and business systems.
- Company: National IT Service Provider with a focus on customer satisfaction.
- Benefits: Salary of £24,200, 23 days annual leave, private healthcare, and pension.
- Why this job: Join a dynamic team and make a difference in tech support.
- Qualifications: Experience in IT support, full clean driving license, and clean DBS check.
- Other info: Permanent role with opportunities for overtime and career growth.
The predicted salary is between 23200 - 25600 £ per year.
A national IT Service Provider is seeking an experienced IT Field Technician for a permanent role based in Coventry. The technician will diagnose and resolve technical issues at customer sites involving EPOS and business systems.
The position offers a salary of £24,200 plus additional overtime, alongside excellent benefits such as:
- 23 days of annual leave
- Private healthcare
- A company pension
This role requires a full clean driving license and a clean DBS check.
Field IT Technician — On-site Support (Company Van) employer: Focus Resourcing
Contact Detail:
Focus Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field IT Technician — On-site Support (Company Van)
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since you'll be diagnosing and resolving issues on-site, brush up on your EPOS and business systems knowledge. Being able to demonstrate your expertise during interviews can really set you apart.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Field IT Technician — On-site Support (Company Van)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an IT Field Technician. Focus on your skills in diagnosing and resolving technical issues, especially with EPOS and business systems, to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this position and how your background aligns with our needs. Don’t forget to mention your clean driving license and DBS check!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can think on their feet and provide solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Focus Resourcing
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of EPOS systems and common business IT issues. Be ready to discuss specific problems you've solved in the past and how you approached them. This will show that you're not just familiar with the tech, but that you can handle real-world challenges.
✨Show Off Your Customer Service Skills
As a Field IT Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent support in previous roles. Highlight your communication skills and how you ensure customer satisfaction, as this is key for the role.
✨Be Ready for Practical Scenarios
Expect some scenario-based questions during the interview. Think about how you would diagnose and resolve issues on-site. Practising these scenarios can help you articulate your thought process clearly and demonstrate your problem-solving abilities.
✨Understand the Company Culture
Research the national IT service provider and understand their values and culture. Tailor your responses to align with what they stand for. Showing that you fit into their company culture can give you an edge over other candidates.
